BMW of Dallas - Service Center

great experience! everyone is very friendly and approachable, and makes me feel like they genuinely have mine and my car’s best interest in mind. They’ve always been h everyone is very friendly and approachable, and makes me feel like they genuinely have mine and my car’s best interest in mind. They’ve always been honest and transparent me with during every step of the way. More

Took car for basic service. Was informed car was ready for pickup. I show up and waited more than an hour as car was still being worked on. After hour and half the car arrived Was informed car was ready for pickup. I show up and waited more than an hour as car was still being worked on. After hour and half the car arrived and they didn’t even it run it through the car wash. More

Dealership is Very clean neat and efficient. My service advisor is polite professional and customer service oriented. My service advisor is polite professional and customer service oriented. More

Dealer was able to get a repair coverage under warranty. Other repairs were perfect. The car has been clean and was immaculate when we picked it up. Other repairs were perfect. The car has been clean and was immaculate when we picked it up. More

Andrew was terrific. Everything was done in a timely manner. He did a great job. Everything was done in a timely manner. He did a great job. More

I have 2, not one but 2 BMW Service Centers within a 15 min drive from me but I choose to drive 45 min to BMW of Dallas With Dean Nassar as my service advisor manager and Tim keeping my 158k+ mile vehi min drive from me but I choose to drive 45 min to BMW of Dallas With Dean Nassar as my service advisor manager and Tim keeping my 158k+ mile vehicle in top shape I dont have to worry about the usual arguments that have been the history of my visits to other dealerships As long as this stays true I will continue to trust BMW of Dallas More

Great service. .got me in and out quickly, friendly knowledgeable staff, I use them for all my BMW service, never an issue .got me in and out quickly, friendly knowledgeable staff, I use them for all my BMW service, never an issue More

The service representative was very helpful throughout the process. They take their time to explain the issue. the process. They take their time to explain the issue. More

Tanner was very nice. Everything was explained clearly Job completed car returned cleaner than was taken in. Thank you. Everything was explained clearly Job completed car returned cleaner than was taken in. Thank you. More

Simply put, this service department does what they say, when they say they are going to do it. My service agent Colin keeps me informed and somehow eases the pain of having your car serviced, from arrangin when they say they are going to do it. My service agent Colin keeps me informed and somehow eases the pain of having your car serviced, from arranging transportation to the checkout. More