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BMW of Dallas - Service Center

Dallas, TX

4.8
1,002 Reviews

1,002 Reviews of BMW of Dallas - Service Center

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February 23, 2024

Andrew Holguin takes great care of the details and I am happy with the service as well as the insights provided. Thanks for making it as easy as possible! More

by Carrie K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, the lovely woman who helped me w the loaner!
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Feb 27, 2024 -

BMW of Dallas responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

February 22, 2024

Great service as always! Smooth transaction. Easy to set appointment and was able to schedule a loaner More

by b g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Feb 27, 2024 -

BMW of Dallas responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 22, 2024

My vehicle was treated carefully the service was performed quickly and accurately. My service advisor was friendly and listened to all my concerns. Very pleased! More

by mattcz214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Feb 27, 2024 -

BMW of Dallas responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 19, 2024

Andrew made the process smooth and service was done really great! Would recommend Andrew for servicing! More

by Bhargav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Feb 23, 2024 -

BMW of Dallas responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Dallas! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 19, 2024

Dean is a true asset to BMW. Thank you for taking care of me and my car! More

by Mramughal15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Saad
Report | Print
Feb 21, 2024 -

BMW of Dallas responded

Hello, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 19, 2024

Victor did a great job fantastic job , stupendous job. He works well with all kinds of people! More

by BQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Feb 21, 2024 -

BMW of Dallas responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 17, 2024

My service manager Oscar Miranda was awesome. He was very professional and courteous, He took very good care of me. Kept me informed of everything that was needed . More

by Shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Miranda
Report | Print
Feb 23, 2024 -

BMW of Dallas responded

Hi Shirley, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

February 16, 2024

The dealership representative stated what the issue was. Had the work performed as stated in a timely manner. And was responsive when needed. A sound solid experience. More

by BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Feb 23, 2024 -

BMW of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

February 16, 2024

I had great service at BMW Lemmon ave. Tanner was absolutely great. He was understanding and I felt valued. Thank you Tanner for taking the time to explain what was needed on my vehicle w More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Report | Print
Feb 19, 2024 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 15, 2024

BMW of Dallas has been my dealership for a long time. It is a well run dealership with great professional people. I am always pleased! My recent service writer Tyler took good care of me. More

by bub5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Feb 19, 2024 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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