BMW of Dallas - Service Center

Yesterday was my first service on my 2023 mini countryman. So far this car has passed all of my expectations. Upon arrival to mini of Dallas I was greeted by Parker Adams where my car was then bro countryman. So far this car has passed all of my expectations. Upon arrival to mini of Dallas I was greeted by Parker Adams where my car was then brought to the back. I expected to have a much longer wait, however to my surprise it wasn’t that bad. The waiting room was pretty comfortable as well. Thanks to Parker, I now know not to reset my own maintenance light as this could potentially cost the customer a great deal of money. I won’t be an advocate for google, however if you ever want to know how to do something just ask!! For now great job once again Mini of Dallas and Parker!!! More

I drive the extra miles to have my auto serviced at BMW of Dallas service advisor Saade Dean is top notch and tech (Tim) have earned my trust of Dallas service advisor Saade Dean is top notch and tech (Tim) have earned my trust More

Best customer service (Brandy), easiest, most informative with the video text of my car, explanation of what needed to be done and the online payment so my car would be waiting in the service drive through t with the video text of my car, explanation of what needed to be done and the online payment so my car would be waiting in the service drive through to pick up. More

The dealer had excelente service and good personal, they give me good alternative for don’t get boring give me good alternative for don’t get boring More

Great service by keeping me up to date on the status of my car and offers that were available to save money on my service. my car and offers that were available to save money on my service. More

Francisco worked me in for tire replacement on a Monday am within 99 minutes as promised. am within 99 minutes as promised. More

Parker was very attentive and willing to assist in every way. His customer service skills out of five stars is ten! way. His customer service skills out of five stars is ten! More

Great customer service, professional and honest service rep. Fernando, and fair pricing with quality workmanship rep. Fernando, and fair pricing with quality workmanship More

Did not have an appointment, they still found time to work on my car, Oscar explained all the details of the repairs that my car needed. work on my car, Oscar explained all the details of the repairs that my car needed. More

very satisfied with the overall service. I appreciate the fast response from the call to roadside assistance and from dealership. my service person went above and beyond and very professi I appreciate the fast response from the call to roadside assistance and from dealership. my service person went above and beyond and very professional. Thank You More