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BMW of Dallas - Service Center

Dallas, TX

4.8
1,000 Reviews

1,000 Reviews of BMW of Dallas - Service Center

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December 20, 2023

I think I did not receive good value for money oaid. Pickup took too long. More

by mwbruner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor
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Dec 22, 2023 -

BMW of Dallas responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5528 to discuss what we can do to help.

December 20, 2023

Victor is always professional and very communicative. I appreciate having him as my service coordinator. More

by clynnrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jaimes
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Dec 22, 2023 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 20, 2023

Excelente service and professional. Frenando provided me details on my oil change and tire services. More

by Morenoalfredo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
Dec 22, 2023 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 19, 2023

Bmw of Dallas had great customer service, easy to work with, and they were fast More

by Gradysanders03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Dec 20, 2023 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 19, 2023

Service rep was great. Initial interface with the dealership (receiving bay on day of appointment) was a little surly. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
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Dec 21, 2023 -

BMW of Dallas responded

We are pleased to hear you had such a positive experience with us, David! If you ever need help, just give us a call. Happy motoring!

December 19, 2023

This dealership is professional, honest, and extremely informative and kind. I would recommend them to anyone in need of service or maintenance on their BMW! More

by marcehufnagel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saad Dean
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Dec 21, 2023 -

BMW of Dallas responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 19, 2023

Everyone was very nice and respectful of my time. Appreciate the Lyft ride home too. More

by cthiem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin roof and dean nassar
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Dec 22, 2023 -

BMW of Dallas responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 16, 2023

Victor my service manager took great care of my service issues. He gets 5 stars More

by wbrowder83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Dec 19, 2023 -

BMW of Dallas responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 16, 2023

NEW Friendly, courteous and efficient staff. Everything is always explained up front with explanation video(s) and expectations. Clean, modern dealership. Highly recommend. More

by trentoncornehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANDREW HOLGUIN
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Dec 18, 2023 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 16, 2023

The people in service make the difference here. Norma Aquilar is fantastic and she is one of many but a standout and a reason I go back! More

by jackcpatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma Aquilar
Report | Print
Dec 18, 2023 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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