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BMW of Dallas - Service Center

Dallas, TX

4.8
1,004 Reviews

1,004 Reviews of BMW of Dallas - Service Center

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December 21, 2023

I have never had a bad experience at Mini of Dallas. For about 3 years now, I have been working with Parker in the service department and I always get excellent service with no surprises. He’s very pers More

by lreddon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Adams
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Dec 23, 2023 -

BMW of Dallas responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Dallas. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

December 21, 2023

Francisco, takes care of all my maintenance needs and does it in a timely manner. More

by Tommy Mooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Report | Print
Dec 23, 2023 -

BMW of Dallas responded

Hello Tommy, we're happy you found our staff to be so supportive during your experience here at BMW of Dallas. If you ever need help, just give us a call. Happy motoring!

December 21, 2023

Excellent service. I knew my car would be taken care of and I had no concerns about the quality of work. More

by LovesJazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
Dec 23, 2023 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 20, 2023

I think I did not receive good value for money oaid. Pickup took too long. More

by mwbruner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor
Report | Print
Dec 22, 2023 -

BMW of Dallas responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5528 to discuss what we can do to help.

December 20, 2023

Victor is always professional and very communicative. I appreciate having him as my service coordinator. More

by clynnrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jaimes
Report | Print
Dec 22, 2023 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 20, 2023

Excelente service and professional. Frenando provided me details on my oil change and tire services. More

by Morenoalfredo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
Dec 22, 2023 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 20, 2023

I have Fernando M. , as my service advisor and he is really good. Took care of my car while at work, and I was able to come get it back. Very honest about small issues w More

by Nikki Andrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Marquez
Report | Print
Dec 22, 2023 -

BMW of Dallas responded

Hello Nikki, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 19, 2023

Bmw of Dallas had great customer service, easy to work with, and they were fast More

by Gradysanders03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Dec 20, 2023 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 19, 2023

Service rep was great. Initial interface with the dealership (receiving bay on day of appointment) was a little surly. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
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Dec 21, 2023 -

BMW of Dallas responded

We are pleased to hear you had such a positive experience with us, David! If you ever need help, just give us a call. Happy motoring!

December 19, 2023

This dealership is professional, honest, and extremely informative and kind. I would recommend them to anyone in need of service or maintenance on their BMW! More

by marcehufnagel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saad Dean
Report | Print
Dec 21, 2023 -

BMW of Dallas responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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