BMW of Dallas - Service Center

Parker Adams is 100% on customer service, professional and well knowledgeable every time I have an issue or have concerns. 5star all the time! and well knowledgeable every time I have an issue or have concerns. 5star all the time! More

Oustanding service. Make sure you ask for Colin. Went in for an oil change, alignment and new battery. Discovered it was not not my battery but a short in the water p Make sure you ask for Colin. Went in for an oil change, alignment and new battery. Discovered it was not not my battery but a short in the water pump. They did not sell me a new battery after all. I brought in a coupon for the oil change service but Colin found me a different coupon with a higher discount. Provided me a courtesy car and treated me like royalty. What an amazing dealership. What incredible service. More

I was very happy with the service I received from Victor and Vince. I would definitely refer a friend. and Vince. I would definitely refer a friend. More

Victor in service is great. He has helped me out with my car twice. Once needing a battery and then brakes. I got a great deal on oil changes too. They do not push you to get an He has helped me out with my car twice. Once needing a battery and then brakes. I got a great deal on oil changes too. They do not push you to get anymore done than what really needs repair unlike other places that try to get you to buy everything. I drive 3 hours to get there but it was the best decision I have made for my car. They are great! More

had to come in for a second time due to incorrect parts. Other than that, service was good and I was kept updated throughtout Other than that, service was good and I was kept updated throughtout More

Victor Jaimes is my Service Advisor and always works diligently to ensure I and my car are taken care of. Having a single point of contact allows me as the customer to build trust with the dealership a diligently to ensure I and my car are taken care of. Having a single point of contact allows me as the customer to build trust with the dealership and he is always willing to answer any questions I have. I love the videos sent by technicians that show me what they’re seeing and explain what their concerns are, if any. More

Every one was so friendly and knowledgeable. I had a lot of questions, this is my first BMW! I had a lot of questions, this is my first BMW! More

Impeccable service, honest & friendly. A pleasant atmosphere with staff and lobby wait. Roomy and clean. A pleasant atmosphere with staff and lobby wait. Roomy and clean. More

Excellent service by Vincent Hudson and his entire team. They went the extra mile. I highly recommend them! They went the extra mile. I highly recommend them! More

White glove service! They fixed my recalls, provided LYFT from the dealer ship back to my home while they worked on my car. They sent me a video of the things they inspec They fixed my recalls, provided LYFT from the dealer ship back to my home while they worked on my car. They sent me a video of the things they inspected and provided suggestions on things to replace on my car. When I went to pick up my car they also provided another LYFT to the dealership. To top it off, they provided me with a half tank of gas! I was not expecting that. Thank you so much!! More