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BMW of Dallas - Service Center

Dallas, TX

4.8
999 Reviews

999 Reviews of BMW of Dallas - Service Center

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November 26, 2023

The service was great and Tyler took care of me. It was just a flat tire but he got all the warranty stuff thrown care of. More

by Gmh2007greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 28, 2023 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We hope to see you soon!

November 26, 2023

Fernando was awesome! He explained the entire process to me. I would definitely recommend him to anyone. More

by Bridavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Nov 28, 2023 -

BMW of Dallas responded

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

November 25, 2023

Dean was very easy to deal with and professional. Will definitely come back to work with Dean and BMW of Dallas More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Nasser
Nov 28, 2023 -

BMW of Dallas responded

Hi Ray, we are very happy we could provide you with a positive experience! Drive safe, and we'll see you on the road.

November 23, 2023

I took my car for service. I told not to wash my car. But you washed my car. That’s ok. But you carelessly vacuumed the interior and left a scuff mark on the upholstery on the More

by Vp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Nov 25, 2023 -

BMW of Dallas responded

Hello, thank you for taking the time to leave us feedback about your experience with us. If you would be willing to give us another chance in the future, please reach out to our General Manager at (972) 763-5528. We would appreciate the chance to turn your experience around.

November 21, 2023

My service representative, Parker, was very professional and always kept me informed about the progress. More

by cvanunnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker
Nov 24, 2023 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 19, 2023

Amazing service as always. Professional, friendly and knowledgeable staff that take care of your car needs correctly and expeditiously. I’ve had many high end brand cars from More

by CMMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Norma
Nov 21, 2023 -

BMW of Dallas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

November 18, 2023

Came in for oil change and expected delays but Advisor Dean was on it. Nice respectful and attentive , not pushy. Got me taken care of the fastest and quickest in my ten year relationship with this dea More

by albertvillegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Nasser
Nov 21, 2023 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 18, 2023

Your service is excellent. I am very happy and I will refer friends to your dealer More

by Minhhnguyen66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 21, 2023 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 16, 2023

Tyler was friendly and really helpful. I appreciated his honesty and transparency during the process. Thanks! More

by roarksc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 18, 2023 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2023

BMW of Dallas took great care of me and my car during my recent annual service visit. The dealership kept me informed of the progress of the work, provided accurate cost estimates and finished the work by More

by Glass Half Full
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jaime
Nov 18, 2023 -

BMW of Dallas responded

Hello, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

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