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BMW of Dallas - Service Center

Dallas, TX

4.8
998 Reviews

998 Reviews of BMW of Dallas - Service Center

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November 14, 2023

Dealership very clean. Service center lounge has plenty of room to spread out and be comfortable More

by bchaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McGrath
Nov 16, 2023 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 13, 2023

Tyler was A Great Adviser. He got me taken care of quickly and easily, and the environment was top notch More

by PURO MOBILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 16, 2023 -

BMW of Dallas responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Dallas. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 13, 2023

The service was excellent! My time at the dealership was not long and I got all my car needs taken care of! My service advisor, Oscar, was also very helpful and professional! More

by dkim0809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Miranda
Nov 17, 2023 -

BMW of Dallas responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

November 10, 2023

Accommodating, prompt, informative, nice feature for shuttle service, comfortable waiting area and a free wash More

by donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi
Nov 13, 2023 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

November 09, 2023

I was pleased with the service. It took longer than expected but, they were trying to determine an additional issue, so I understood. More

by bartnhg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Anderson
Nov 11, 2023 -

BMW of Dallas responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 09, 2023

Mini of Dallas has always taken great care of my vehicle and me. Parker Adams is my service advisor. He truly goes out of his way to make sure I’m completely satisfied. They provide a video of my car when i More

by martinman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Adams
Nov 11, 2023 -

BMW of Dallas responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

November 09, 2023

We hit a pothole on the tollway(pothole on the tollway? ), It blew the tire. BMW assist sent a tow in 30 minutes and towed us to BMW Dallas service where we met Octavio and Parker. We get the car checked More

by Chris Grindle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker, Octavio, Vincent
Nov 11, 2023 -

BMW of Dallas responded

Hi Chris, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 09, 2023

I have brought my car in 4 times for the same problem and it is still not fixed. Completely unacceptable. My service person victor was very professional but the service person working on my one year old car More

by Terrible service at BMW Dallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Jaime
Nov 11, 2023 -

BMW of Dallas responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5528 to discuss what we can do to help.

November 07, 2023

BMW of Dallas did an awesome job getting our car fixed so quickly. They were also very good about keeping us updated with the progress throughout the day. I would definitely recommend them! More

by Newman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma
Nov 10, 2023 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2023

Great service all the way around. Price was right and repairs were made same day. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Nasaar
Nov 10, 2023 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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