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BMW of Dallas - Service Center

Dallas, TX

4.8
995 Reviews

995 Reviews of BMW of Dallas - Service Center

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September 30, 2023

Service department was very prompt in getting me checked in and getting a loaner car. Very friendly service. More

by clarissalewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Hogulin
Sep 30, 2023 -

clarissalewis responded

Great prompt courteous service.

Oct 02, 2023 -

BMW of Dallas responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2023

The customer service was great! !! Everyone was so helpful (Vincent) no matter whom they were. More

by Apowers68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Oct 02, 2023 -

BMW of Dallas responded

Hi, we really appreciate your feedback! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 29, 2023

Andrew is fantastic! Very good at what he does, has thorough & clear communication and always on top of it! More

by Claire Ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 01, 2023 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 28, 2023

Good communication, very thorough and clear on the service needed. Love the ability to see the video of what the technician sees! More

by will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi
Sep 29, 2023 -

BMW of Dallas responded

Hi Will, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 28, 2023

BMW Dallas organization is so professional. Customers are their priority. It is evident from the lowest grade employees to the top. It is no wonder they enjoy repeat business. More

by carolnevill1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I didn’t make note of it but he was very professional and took care of us.
Oct 01, 2023 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 27, 2023

Met with Gary A. Great guy and willing to assist in locating a used BMW for us Norma was kind and helpful More

by Debbie.boss.1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary A
Sep 29, 2023 -

BMW of Dallas responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 26, 2023

My service advisor (Ryan McGrath) was amazing to work with - his energy, integrity, and professionalism are unparalleled. I truly appreciate the BMW of Dallas service department as they take the time to More

by Lisa.kupfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McGrath
Sep 29, 2023 -

BMW of Dallas responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 26, 2023

BMW Dallas is does exceptional service work. Ask for Andrew when you bring your vehicle in for service. More

by UO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 29, 2023 -

BMW of Dallas responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 25, 2023

Good service ! ! Very hard to contact folks at your dealership, even thru the call center. More

by Sherri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Sep 27, 2023 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (972) 763-5528 so we can work towards a resolution. We look forward to hearing from you.

September 24, 2023

Fast and communicate all repairs that was needed on my vehicle with me I was very happy with bmw Dallas services More

by Je1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma aguillar
Sep 25, 2023 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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