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BMW of Dallas - Service Center

Dallas, TX

4.8
996 Reviews

996 Reviews of BMW of Dallas - Service Center

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September 09, 2023

My service advisor Victor is the hands down best advisor I have dealt with at any BMW dealer. He has a great personality and sense of humor. More

by Nmksprice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Sep 14, 2023 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 06, 2023

Wish there was a nicer waiting area like other dealers have, such as Crevier BMW or Sewell More

by lauren.kobayashi20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McGrath
Sep 09, 2023 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

September 04, 2023

Dean was so kind and so helpful! He made the experience both efficient and enjoyable. Look forward to working with him in the future and the rest of the team at BMW of Dallas! More

by Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Nassar
Sep 08, 2023 -

BMW of Dallas responded

Hi Taylor, we're happy you found our staff to be so supportive during your experience here at BMW of Dallas. Drive safe, and we'll see you on the road.

September 02, 2023

Dallas BMW provided me with good service overall but failed in a few areas. My vehicle was serviced to include warranty repairs but when I received my vehicle there was an alert on the control panel wh More

by abba1st2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Sep 05, 2023 -

BMW of Dallas responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

August 30, 2023

Easy scheduling and drop off experience, in and out quickly. Heard back from dealer same day and issue resolved on day 2. More

by dlmartin32217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darick
Sep 03, 2023 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 30, 2023

Thank you, excellent experience. I'm genuinely pleased with the service technician team. Extremely knowledgeable! More

by Janguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a
Sep 03, 2023 -

BMW of Dallas responded

Hi Janguyen, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 30, 2023

My service advisor was very helpful and explained what I needed done on my car and if there were any problems. More

by Brian_susa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker
Sep 05, 2023 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 29, 2023

Services are great here! Good communication and car was updated. My service advisor is amazing More

by MyBMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Sep 04, 2023 -

BMW of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 29, 2023

Clean, prompt, thorough and professional. My service advisor, Andrew, is extremely knowledgeable and helps me work around my schedule! More

by melanie-montgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 04, 2023 -

BMW of Dallas responded

Hi Melanie, we're happy you found our staff to be so supportive during your experience here at BMW of Dallas. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2023

I purchased my BMW almost 5 years ago from this dealership. That day dealing with the sales team (Sam) was extraordinary. They answered all my questions and worked with me on several fronts (financ More

by robertolemiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Jaimes
Sep 03, 2023 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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