BMW of Dallas - Service Center
Dallas, TX
1,002 Reviews of BMW of Dallas - Service Center
I purchased my BMW almost 5 years ago from this dealership. That day dealing with the sales team (Sam) was extraordinary. They answered all my questions and worked with me on several fronts (financ dealership. That day dealing with the sales team (Sam) was extraordinary. They answered all my questions and worked with me on several fronts (financing, price, warranties, extra coverage). Incredibly professional and empathetic. Fast forward to now, I’ve been having the same experience with my Advisor (Viktor). I’ve always taken my car her for service because I trust they are honest and have a high quality of work. Viktor is incredible! Always shoots me straight and gives me several options for service/repairs/etc. Couldn’t ask for a better Advisor! More
The experience was good, I took my car for an alignment and a state inspection. The advisor was very helpful. I was a bit disappointed that besides the alignment and state inspection charges there was a and a state inspection. The advisor was very helpful. I was a bit disappointed that besides the alignment and state inspection charges there was a Misc. Charges of $22.49 to the bill that doesn't really have an explanation. It was explained as shop supply charges but no detail. This has never happened to me with Sewel of Plano, where I typically take my car for servicing. I decided to take my car to BMW of Dallas because you had a special on the alignment but those business practices are not very encouraging for me to go back. More