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BMW of Dallas - Service Center

Dallas, TX

4.8
996 Reviews

996 Reviews of BMW of Dallas - Service Center

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August 25, 2023

They got my car in and out of the shop within two hours and got me a ride to work within 10 minutes. More

by Kdbaker29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Aug 30, 2023 -

BMW of Dallas responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to stop by if you ever need any more help.

August 24, 2023

Professional knowledgeable responsive. Communication was good keeping updated on when the car would be ready More

by sgkonick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi
Aug 29, 2023 -

BMW of Dallas responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

August 24, 2023

Excellent service. Fast honest. My contact communicates on everything. The video was a great touch. More

by Adam Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi
Aug 29, 2023 -

BMW of Dallas responded

Hi Adam, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 24, 2023

The experience was good, I took my car for an alignment and a state inspection. The advisor was very helpful. I was a bit disappointed that besides the alignment and state inspection charges there was a More

by Santiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francisco
Aug 29, 2023 -

BMW of Dallas responded

Hi Santiago, we are deeply disappointed by your experience at BMW of Dallas. If you'd like, please contact our General Manager at (972) 763-5528. We'd appreciate the chance to make your experience a positive one.

Aug 29, 2023 -

Santiago responded

It is funny you said that, I wrote an email to Jason (your GM) on August 14 (more than two weeks ago) and he has yet to respond, so obviously he doesn't care. Even more proof of the level of service you guys offer. I'll stay away.

August 22, 2023

Quick in and out with oil change. No pushy up selling. Overall good experience. Associate was very professional. More

by sunrgu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Aug 25, 2023 -

BMW of Dallas responded

Hi Sunrgu, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 19, 2023

The service was great and my service representative Andrew Holguin was the best. Definitely I will recommend BMW to my friends and relatives. More

by Josefina Huffaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Holgin
Aug 28, 2023 -

BMW of Dallas responded

Hello Josefina, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 18, 2023

Love how pleasant my experience every time I go to the dealership. My service advisor always goes the extra mile to take care of me! More

by Mhope808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 23, 2023 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. We're happy you found our staff to be so supportive during your experience here at BMW of Dallas. If you ever need help, just give us a call. Happy motoring!

August 18, 2023

My advisor and the services provided by the team go beyond expectations. These folks are professionals and make me grateful to have a BMW serviced by this crew. More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Holguin
Aug 23, 2023 -

BMW of Dallas responded

Hi, we are pleased to hear you had such a positive experience with us, your comments keep us motivated and working hard for all our guests! don't hesitate to call us if you ever need anything. Be safe on the road!

August 17, 2023

Francisco was great, he provided me with a loaner vehicle and always kept me up to date on my service repair. More

by cl.franklin43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Aug 23, 2023 -

BMW of Dallas responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Dallas. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2023

The service I receive at this dealership has always been great and consistent. People are friendly, knowledgeable, and transparent. More

by Donn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Roof
Aug 14, 2023 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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