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BMW of Dallas - Service Center

Dallas, TX

4.8
1,007 Reviews

1,007 Reviews of BMW of Dallas - Service Center

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August 11, 2023

The service I receive at this dealership has always been great and consistent. People are friendly, knowledgeable, and transparent. More

by Donn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Roof
Aug 14, 2023 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 10, 2023

Francisco was awesome. Navigated a fairly stingy warranty company and got my required repairs done. Loaner car was a huge convenience. If you go to BMW of Dallas, ask for More

by kmillikin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Torres
Aug 14, 2023 -

BMW of Dallas responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Dallas! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2023

Dean took excellent care of my M3 that I brought in for service by making sure any and all issues that I had were addressed promptly and professionally I will be back More

by bmwbmwbmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Saade
Aug 11, 2023 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2023

The dealership is always nice and clean, and the people are always friendly. I love working with Victor Jaimes. More

by pamelagarrett48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jaimes
Aug 11, 2023 -

BMW of Dallas responded

Hi, thank you so much for your positive comments about BMW of Dallas! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 05, 2023

I appreciated getting a loaner car even though my car was done before the end of the day. This freed me up to take care of some important errands during the day. More

by waltbrisjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi
Aug 09, 2023 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 04, 2023

I’ve had good experiences with the service department. The service advisors provide updates as needed and try hard to make sure work is done correctly and that the customer is satisfied. More

by Jahuddle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma
Aug 08, 2023 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 02, 2023

The dealership was very clean and the folks were very helpful. The free car wash was nice too More

by abennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Nassar
Aug 07, 2023 -

BMW of Dallas responded

We are pleased to hear you had such a positive experience with us, Abennett! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2023

The service department is a clean, trustworthy, and honesty organization…They completed all the services requested to the BMW standard. More

by Mr.edward.jones40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Aug 07, 2023 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 31, 2023

My service gentleman is phenomenal. Very polite and helpful. Victor is always courteous and friendly! Thank you for being so helpful. More

by Ms. Teen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jaimes
Aug 07, 2023 -

BMW of Dallas responded

Hi, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

Aug 07, 2023 -

Ms. Teen responded

Thank you

July 31, 2023

WOW! ! Is what I say!! After 2 weeks of driving after all repairs, my 2003 M3 is running as well as it has ever run!! Ha! Thats right. BMW of Dallas contin More

by peter.gonzales1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Micheal Vu, Jose Paredes, Juan Serrano, Louis Thiery.
Aug 07, 2023 -

BMW of Dallas responded

Hi, your wonderful feedback and rating mean a lot to us. Thank you again for the great review!

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