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BMW of Dallas - Service Center

Dallas, TX

4.8
999 Reviews

999 Reviews of BMW of Dallas - Service Center

Sort by
July 18, 2023

Ryan was great. He was clear and gave me updated information the entire time. No surprises. More

by Jimbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Jul 26, 2023 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 18, 2023

They handled my issue quickly and got me back on the road and working faster than I anticipated More

by olympicdiver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lock, Andrew Barrett
Report | Print
Jul 26, 2023 -

BMW of Dallas responded

We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

July 18, 2023

Everyone was so helpful and kind. The Lyft service was easy and accessible. The ASM Dean Nassar was great. More

by maciemay1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Nassar
Report | Print
Jul 21, 2023 -

BMW of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2023

Prompt professional courteous attentive service managers. Very good listeners. Good response and good follow up More

by jjjmanu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jul 20, 2023 -

BMW of Dallas responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 17, 2023

Always a worry-free visit. I especially appreciate Victor Jaimes, my service advisor. He has a cool, patient, trusting demeanor about him. Always to good to see him, when neces More

by Vince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jaimes
Report | Print
Jul 20, 2023 -

BMW of Dallas responded

Hi Vince, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 17, 2023

Very great service, didn’t have to wait long. Was also offer a lift to take me to work with no cost to me. More

by Ghall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Jul 21, 2023 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 16, 2023

Asked to check why the tire loosing pressure, didn’t get any report, just filled air. Two days later when I was on a trip, lost tire pressure and messed up my day waiting for getting it fixed. This could ha More

by JM
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
Report | Print
Jul 20, 2023 -

BMW of Dallas responded

Hello, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 763-5528. We hope to hear from you.

July 15, 2023

My favorite BMW advisor Victor James always takes good care of us. We appreciate him. More

by victoriaK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jamies
Report | Print
Jul 18, 2023 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 15, 2023

Dean was more than helpful! Very attentive, great personality, and welcoming! He is a great example of customer service More

by keeganrayford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Jul 18, 2023 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2023

Outstanding service from every department. Efficient process from start to finish and immediately waited on upon arrival. Loaner cars always available and those loaners are nicer than the ca More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco in service and Matt in loaner car along with greeters whose names I don’t have who are always kind and helpful.
Report | Print
Jul 18, 2023 -

BMW of Dallas responded

Hello Kathy, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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