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BMW of Dallas - Service Center

Dallas, TX

4.8
1,007 Reviews

1,007 Reviews of BMW of Dallas - Service Center

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July 13, 2023

Everything went wonderful. Very easy scheduling on the website. Often available. Upon arriving at the dealership, I was well received. I did the alignment of the wheels of the More

by moniquecaribe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Jul 17, 2023 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 13, 2023

working with bmw north dallas has so far proven to be a good experience thanks More

by bmwbmwbmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
d nassar
Jul 17, 2023 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 12, 2023

This dealership has an excellent, professional service team beginning with those that greet you when you pull into the service department to the mechanics. My service associate, Norma, is not only profess More

by devans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma Aguilar
Jul 17, 2023 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 10, 2023

Love the use of technology by service showing a complete inspection with comments. The person directing cars does a wonderful job. More

by Chortek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Severo Lopez
Jul 13, 2023 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 09, 2023

BMW Dallas has provided quality, courteous and professional service to me now for more than 7 years. I feel like a valued customer. More

by stlcity90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Locke
Jul 12, 2023 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 07, 2023

Excellent service always keeps you updated on the progress of ones vehicle and informs on what issue would need attention in near future. More

by alex.hdz31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Roof
Jul 11, 2023 -

BMW of Dallas responded

Hi Alex, thank you for taking the time to let us know how we did. We hope you have a great day!

July 07, 2023

Great service by Dean! Quick and efficient and was very communicative — will be back again. More

by madisond253
Recommend Dealer
Yes
Employees Worked With
Dean
Jul 11, 2023 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 07, 2023

I really appreciate the service department here and my advisor Francisco. This is my 2nd BMW and I couldn't be happier with my car. The service is efficient, professional and prompt. More

by GBrakey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Torres
Jul 11, 2023 -

BMW of Dallas responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 05, 2023

BMW of Dallas always provides exemplary customer service, and today wasn’t any different. Dean kept me informed every step of the way, and addressed all of my questions. Vince, the Service Manager, always en More

by Ms. Washington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Jul 07, 2023 -

BMW of Dallas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of BMW of Dallas and we hope to be of service again in the future.

July 04, 2023

Very clean inside. Friendly and kind staff members. Oil change took a lot longer than expected. More

by sbeck11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure if his name
Jul 04, 2023 -

sbeck11 responded

I was surprised at the length of time it took to complete an oil change. I had an appointment and arrived early as well.

Jul 06, 2023 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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