BMW of Dallas - Service Center

Service rep was not personable. Rep used text to communicate, but did not answer/resond to a question I asked about my loaner. I did not get an update for 19 days. When I went to pi Rep used text to communicate, but did not answer/resond to a question I asked about my loaner. I did not get an update for 19 days. When I went to pick up the car, I waited 45 minutes without any update from the service rep. The work seems high quality, but the customer service here has never been very good. More

It’s one thing to ask for a review. This is too much. Go Steelers! This is too much. Go Steelers! More

No problem with the service center. Car available on time and I like the video explanation of the issues with the vehicle Car available on time and I like the video explanation of the issues with the vehicle More

Victor was so friendly and super helpful. I'm so glad he was able to help me after a string of very unlucky events! I'm so glad he was able to help me after a string of very unlucky events! More

This time I visited BMW of Dallas it was very pleasant and timely. I didn’t have to sit for 30-40 mins to see my service rep. and timely. I didn’t have to sit for 30-40 mins to see my service rep. More

Professional friendly great technology with customer very informative service does exactly what I want!!! Thatsvit informative service does exactly what I want!!! Thatsvit More

Service was good. Thanks to Gerry treux in finance for making sure I had a loaner car . When my service adviser booked my appointment she said they didn’t have any. I Thanks to Gerry treux in finance for making sure I had a loaner car . When my service adviser booked my appointment she said they didn’t have any. I told them I didn’t mind having to wait as long as they could get me time since I made an appointment. But she kept saying it would depend on customers , I do t know why that would matter if I made an appointment More

I was greeted promptly and met with my service advisor very soon thereafter. My service advisor had already seen my car and noticed an issue that I was going to mention which showed me they were paying a very soon thereafter. My service advisor had already seen my car and noticed an issue that I was going to mention which showed me they were paying attention to detail. My Lyft ride was there in less than 5 minutes and my car was ready for pickup with about 3 hours. When I got my car, it was washed and vacuumed. More

Piece of mind and insights over a petite lounge with food and beverage awaits you at BMW of Dallas. and beverage awaits you at BMW of Dallas. More

best dealership ever! they always take great care of my bmw! I won't go anywhere else! they always take great care of my bmw! I won't go anywhere else! More