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BMW of Dallas - Service Center

Dallas, TX

4.8
1,008 Reviews

1,008 Reviews of BMW of Dallas - Service Center

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March 22, 2023

Best customer service in town! Knowledgeable and trustworthy advisor, Dameon Brown and Service Manager, Vincent Hudson. More

by kim Cox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dameon Brown and Vincent Hudson
Mar 25, 2023 -

BMW of Dallas responded

Hi Kim, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 19, 2023

Happy with my service. They performed my service correctly and on time. I’m glad I went there. More

by Jimjar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darick
Mar 22, 2023 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 16, 2023

I highly recommend this location as the location of choice for service results you will appreciate. More

by Evergreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANDREW CABELLO
Mar 18, 2023 -

BMW of Dallas responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

March 16, 2023

BMW of Dallas's service representatives are always professional and very explainitory when they're informing me about the repair needs of my car. They show the same type of effort no matter if your dr More

by ericdturner1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Mar 20, 2023 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 13, 2023

Replaced the 3 tires as recommendation and included the alignmnet ,however the service was not to expecation as I hear some noise in the ride while driving left a note and message to the advisor but no re More

by san
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
collin
Mar 16, 2023 -

BMW of Dallas responded

San, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

March 12, 2023

This location has been amazing! They are always willing to help when needed and I could not be happier. More

by bumartz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew,Holguin
Mar 15, 2023 -

BMW of Dallas responded

Hi, Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 09, 2023

Andrew Holguin was quite personable, professional, and proficient in addressing the service needs of my vehicle. Appreciative of the genuine dialogue and patience when explaining service recommendations. More

by ReedLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Holguin
Mar 13, 2023 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 07, 2023

Darick has been our service rep. for years. He is always friendly and helpful. Keep up the good work. More

by JOHN@TEMPLE.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darick Connelly
Mar 12, 2023 -

BMW of Dallas responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 07, 2023

I only use BMW of Dallas for my BMW service and maintenance. They are honest, provide excellent service and Brian Locke is a terrific service advisor. I also like the fact that they provide me a More

by Hschreiber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Locke
Mar 11, 2023 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 03, 2023

Excellent Service provided but the service advisor and the technician that worked on my car. I appreciate the video clip that is sent of the entire vehicle inspection that the tech does. Really apprecia More

by elsaguerrero13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jaimes
Mar 07, 2023 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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