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BMW of Dallas - Service Center

Dallas, TX

4.8
1,008 Reviews

1,008 Reviews of BMW of Dallas - Service Center

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January 23, 2023

I came in with some unclear issues as well as routine maintenance. I felt like I was treated fairly and my service rep, Tyler, went out of his way to make things convenient and easy. I was completely sat More

by Jackson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jan 27, 2023 -

BMW of Dallas responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 21, 2023

Appreciated the car wash. . the car service was good too but customer service was pretty average. More

by Y_dunkley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrick
Jan 24, 2023 -

BMW of Dallas responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (972) 763-5528 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

January 21, 2023

I’ve never had any issues here, everyone goes out of their way to answer any questions or issues I have. More

by haileyisagoddess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fransisco
Jan 24, 2023 -

BMW of Dallas responded

Hi, we are pleased to hear you had such a positive experience with us, If you need more help, our team is available to talk -- safe travels!

January 20, 2023

They provided excellent service both before and after I delivered the car. They kept m infirmed as the service proceeded. More

by jsweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jaime
Jan 24, 2023 -

BMW of Dallas responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 19, 2023

BMW of Dallas always focuses on customer service and satisfaction! The dealership and service reps are truly trusted advisors. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Jan 22, 2023 -

BMW of Dallas responded

Hi Mike, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, BMW of Dallas

January 17, 2023

I'm thankful I found BMW of Dallas. It was definitely a five-star experience! More

by Mack
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jan 21, 2023 -

BMW of Dallas responded

Hi Mack, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 17, 2023

Dealership was overall a good experience. Although initially after handing your keys over you’re kind of lost because no one actually is taking care of you. Wait in lobby? If it’s a pretty ma More

by rmoulder20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 21, 2023 -

BMW of Dallas responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

January 16, 2023

I love how they take pictures around my vehicle before service. It shows the level of care and detail they put into every car. More

by Brian_susa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney, Norma and Connor
Jan 21, 2023 -

BMW of Dallas responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 15, 2023

I have enjoyed going to BMW Of Dallas. The environment from the time that I drive to the time that I leave is one that says I am appreciated as a BMW owner. The welcome crew, my service ad More

by Shemunyoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dameon Brown, JT (the latest mechanic)
Jan 21, 2023 -

BMW of Dallas responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 13, 2023

Excellent customer service representatives in the service department at Dallas BMW on Lemmon Avenue Very clean service department More

by gsyoung217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McGrath
Jan 21, 2023 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Dallas and we hope to be of service again in the future.

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