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BMW of Dallas - Service Center

Dallas, TX

4.8
1,008 Reviews

1,008 Reviews of BMW of Dallas - Service Center

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January 13, 2023

Dameon is my service advisor and is courteous knowledgeable and professional . The facility is clean and hospitable More

by brenda-barr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dameon
Jan 21, 2023 -

BMW of Dallas responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 12, 2023

Very prompt and personal attention for service. Service was completed in short time frame with complementary checks on tires and wipers, and car was cleaned inside and out More

by dc@cadwallader.us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jaime
Jan 18, 2023 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 11, 2023

Good service at BMW of Dallas, I had tires replaced and suspension repairs completed. They worked with my warranty to get the repairs done and offered a fair price for the tires. More

by Kensmith24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jaime
Jan 17, 2023 -

BMW of Dallas responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 11, 2023

The service advisor was GREAT! !! He answered all my questions that I had. I will be returning. More

by Nora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jaimes
Jan 17, 2023 -

BMW of Dallas responded

Hello Nora, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 10, 2023

BMW included maintenance is basically a trick to get you in the dealership and try to sell you a bunch of crap you don't need. My initial quote for 1yr/10k mile service was almost $600. So much for include More

by kumizi82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Anderson
Jan 13, 2023 -

BMW of Dallas responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach out to us at (972) 763-5528 to speak to our manager directly.

January 10, 2023

Courteous and timely response. Perfect in explaining any issues and solutions. A pleasure to work with the service team. More

by Jolynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jaimes and Dameon Brown
Jan 13, 2023 -

BMW of Dallas responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

January 08, 2023

My service advisor Tyler was excellent. Got me in and out same day and a Lyft car to/from my office. More

by Pepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jan 10, 2023 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 04, 2023

Good service. Easy process to check in and pick up your car. Service was completed as needed. Car returned clean. More

by craigbrown426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor team
Jan 07, 2023 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 03, 2023

Great service as always even when unplanned and unexpected issues pop up! Appreciate everyone there. More

by ccmashburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Andrew, Vincent, Andrea, Priscilla
Jan 05, 2023 -

BMW of Dallas responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 03, 2023

My experience with the service department was great as always. My BMW is 7 years old but in great shape and my service advisor was very helpful in determining what services my car actually needed and did More

by ddigia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Locke
Jan 05, 2023 -

BMW of Dallas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

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