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BMW of Dallas - Service Center

Dallas, TX

4.8
1,008 Reviews

1,008 Reviews of BMW of Dallas - Service Center

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January 01, 2023

I am lways greeted warmly and sincerely, and by the looks of others in for service, everyone is treated that way. More

by Wdc98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry. I don’t remember the lady’s name.
Jan 03, 2023 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 01, 2023

After the failure of the BMW roadside service on my trip to Dallas from Baton Rouge, BMW of Dallas was a welcome relief. They showed up at my hotel, changed my tire, and after I drove to the dealership, pr More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Jan 05, 2023 -

BMW of Dallas responded

Hello Mike, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 29, 2022

Tyler went way and above to ensure I had an excellent service experience. All my mechanical problems were taken care of. I appreciated how close Tyler kept me engaged and communicated where my car was in More

by TexasTex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jan 01, 2023 -

BMW of Dallas responded

Hi, we are deeply disappointed by your experience at BMW of Dallas. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5528 to discuss what we can do to help.

December 27, 2022

The staff is always welcoming and the facility is always clean. My questions are always answered. Dallas location. More

by veronica.l.melgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mcgrath
Dec 28, 2022 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 27, 2022

Tyler did a great job. No more reviews if it requires a minimum of words! More

by mtopa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Dec 28, 2022 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 23, 2022

As always, great service and attention to detail. Even on a blustery winter day, the team came through. Keep improving based on constructive feedback. Customer feedback is important! The W More

by W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma Lopez
Dec 27, 2022 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 23, 2022

I got a new advisor during this visit. Andrew, has been great to work with. More

by paulleemason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 27, 2022 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 23, 2022

Brian was a kind and easy going person that helped me with my car and I just have to tell him thank you so much. More

by April Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Locke
Dec 27, 2022 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 23, 2022

I got a new advisor this visit and Collin was helpful and did a good getting my car serviced More

by stuartben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Roof
Dec 27, 2022 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 22, 2022

Very attentive service advisors and knowledgeable! Reasonable turn around time and comfortable waiting area with refreshments! More

by BMW review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McGrath
Dec 27, 2022 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

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