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BMW of Dallas - Service Center

Dallas, TX

4.8
1,008 Reviews

1,008 Reviews of BMW of Dallas - Service Center

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November 24, 2022

I was very happy with the service and the professional Service Manager Francisco Torres. looking forward to my next visit. thanks More

by mikefennell99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FRancisco Torres
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Nov 25, 2022 -

BMW of Dallas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 22, 2022

Ryan is very prompt, knowledgeable. The best I've encountered at the bmw of Dallas More

by Tomi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mcgrath
Report | Print
Nov 24, 2022 -

BMW of Dallas responded

Hello Tomi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 20, 2022

My service call went very smoothly. In and out quickly. Work done timely and the Lyft service worked great as well. Miss the days of getting a loan car because I often have to travel to More

by Garlon Ebanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Burk
Report | Print
Nov 23, 2022 -

BMW of Dallas responded

Hello Garlon, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 19, 2022

Took my car in to have the tint fixed, I had Ryan M. as my advisor, he was great to work with! Attentive and made the whole process easy. More

by jd1920
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McGrath
Report | Print
Nov 22, 2022 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 19, 2022

Great Service Andrew was super awesome great advisor very informative of the things needed to be done More

by williamsa0328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Nov 23, 2022 -

BMW of Dallas responded

Hello, We are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

November 16, 2022

Tyler was excellent in walking through the details on the car service and was very welcoming More

by govind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Nov 21, 2022 -

BMW of Dallas responded

Hello Govind, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

November 16, 2022

Francisco is an incredible service advisor. I went in with a nail in my side wall and he was able to get me the new tire within 2 hours. I really appreciate him and his team. Thanks! More

by randi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Torres
Report | Print
Nov 21, 2022 -

BMW of Dallas responded

Hello Randi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 14, 2022

Great place - welcoming atmosphere, friendly and helpful staff (with follow up and check in) good communication. Very upfront and honest about all transactions. Thorough with explanations too! More

by Rob Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Roof
Report | Print
Nov 18, 2022 -

BMW of Dallas responded

Hi Rob, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 11, 2022

Scheduling and communication were first rate. Repairs were suggested and prioritized with no pressure to do more than necessary. Thanks for the professional service. More

by hbock1
Recommend Dealer
Yes
Employees Worked With
Francisco
Report | Print
Nov 11, 2022 -

hbock1 responded

Great all around

Nov 21, 2022 -

BMW of Dallas responded

Thanks so much for the warm recommendation of the team here at BMW of Dallas. Drive safe, and we'll see you on the road.

November 11, 2022

Too expensive for one time minium service Not affordable for a average customer.May be see you after one year. More

by thoabraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Nov 21, 2022 -

BMW of Dallas responded

Hello, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (972) 763-5528 to discuss what we can do to help.

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