BMW of Dallas - Service Center

My most recent service experience was efficient, effective, and handled with courtesy and responsiveness. It is much appreciated. The PDF and videos of the multi point inspection were helpful and in effective, and handled with courtesy and responsiveness. It is much appreciated. The PDF and videos of the multi point inspection were helpful and informative. More dealers should do this. More

Service advisor Ryan was great. Knowledgeable and communicated well throughout process. My car was ready in less than 24 hours. Knowledgeable and communicated well throughout process. My car was ready in less than 24 hours. More

Tyler Anderson was fabulous. He made the entire experience seamless. Customer service was top notch! He made the entire experience seamless. Customer service was top notch! More

Everyone was very professional and were very helpful / nice during the process. Overall, pleasant experience. nice during the process. Overall, pleasant experience. More

Wait time is too long. They don’t provide transportation to home and back to dealership that matches the new work environment wherein most people are working from home. The They don’t provide transportation to home and back to dealership that matches the new work environment wherein most people are working from home. They don’t provide timely updates of the status of the car/service provided which combined with lack of transportation service makes it unpredictable when you need to be prepared to pick up the car, then you arrive to the dealership and have to wait another 15 minutes or do before your car is brought to you. Not a good experience! More

It was a pleasure working with this dealership, and my maintenance was performed without any issues. This was a pleasant experience. maintenance was performed without any issues. This was a pleasant experience. More

Always a great experience when I'm there. Best dealership I've ever been to. Best dealership I've ever been to. More

Great Customer Service. Very helpful and very friendly. The service center was very clean also. Very helpful and very friendly. The service center was very clean also. More

Colin Roof was very helpful in getting my car in for new tire and in record time. I did not have an appointment. Pleasant experience. tire and in record time. I did not have an appointment. Pleasant experience. More

Andrew is a fantastic service advisor and does a great job of communicating the status of your vehicle. job of communicating the status of your vehicle. More