BMW of Dallas - Service Center

Had an issue that required immediate service and I was able to safely bring the car into the shop for service. Victor my representative handled the repair flawlessly able to safely bring the car into the shop for service. Victor my representative handled the repair flawlessly More

Very friendly and helpful team at this location. Colin is great with communicating process and follow up. Colin is great with communicating process and follow up. More

Prompt same day service, had a great advisor walk me through what to expect with services needed at specific mileage. Also provided video footage of the inspection of my vehicle. through what to expect with services needed at specific mileage. Also provided video footage of the inspection of my vehicle. More

Inquired about renting a car while my bmw was being checked in for an unscheduled repair at the BMW Dallas and was told that service was reserved for customers only. I bought the bmw that was being rep checked in for an unscheduled repair at the BMW Dallas and was told that service was reserved for customers only. I bought the bmw that was being repaired from that location and BMW Plano has serviced it for years. Guess there are different qualifiers for what customer is. More

I've been servicing my vehicles at BMW of Dallas for years. Always a good experience. My advisor is direct, honest and friendly. years. Always a good experience. My advisor is direct, honest and friendly. More

Great service to fix my tire. Were very friendly and gave me a complimentary Lyft ride to my house and back to pick up the car. Were very friendly and gave me a complimentary Lyft ride to my house and back to pick up the car. More

The service team was very good at communicating and informing me on the progress. They did a review of the car and made recommendations and I was allowed to make choices informing me on the progress. They did a review of the car and made recommendations and I was allowed to make choices More

BMW Dallas does a fantastic job. They are efficient and professional. Brandy took care of everything. The entire staff is friendly and helpful! They are efficient and professional. Brandy took care of everything. The entire staff is friendly and helpful! More

Excellent customer service after the insurance and warranty information came through, the repair of my vehicle was done in a timely and professional manner warranty information came through, the repair of my vehicle was done in a timely and professional manner More

My service person, Ms. Norma, is very helpful and informative. She provides great customer service and quick to respond. Norma, is very helpful and informative. She provides great customer service and quick to respond. More