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BMW of Dallas - Service Center

Dallas, TX

4.8
1,002 Reviews

1,002 Reviews of BMW of Dallas - Service Center

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August 24, 2022

I've been servicing my vehicles at BMW of Dallas for years. Always a good experience. My advisor is direct, honest and friendly. More

by lgraves10s
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victor Jaimes
Aug 28, 2022 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 23, 2022

Great service to fix my tire. Were very friendly and gave me a complimentary Lyft ride to my house and back to pick up the car. More

by kozberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Aug 27, 2022 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 22, 2022

The service team was very good at communicating and informing me on the progress. They did a review of the car and made recommendations and I was allowed to make choices More

by RAJust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can not remember their name
Aug 27, 2022 -

BMW of Dallas responded

Hello there! Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 22, 2022

BMW Dallas does a fantastic job. They are efficient and professional. Brandy took care of everything. The entire staff is friendly and helpful! More

by Dananagel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy
Aug 27, 2022 -

BMW of Dallas responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 22, 2022

Excellent customer service after the insurance and warranty information came through, the repair of my vehicle was done in a timely and professional manner More

by michaelneloms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco
Aug 27, 2022 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 22, 2022

My service person, Ms. Norma, is very helpful and informative. She provides great customer service and quick to respond. More

by MG1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma A.
Aug 27, 2022 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 21, 2022

Their customer service is outstanding. They don’t try to convince you to get unnecessary services and value their customers. The oil package is affordably priced and I love how they send y More

by kthorn1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dameon, Colin
Aug 26, 2022 -

BMW of Dallas responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 16, 2022

Collin was great and made sure to make the process efficient and easy. Top notch service. More

by jennbenn8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin
Aug 20, 2022 -

BMW of Dallas responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 16, 2022

Colin was very professional and personable. Very good experience overall. The service took a couple hours and he kept me updated throughout the process. More

by Steve H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin
Aug 20, 2022 -

BMW of Dallas responded

Hello Steve! We are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 16, 2022

I had service scheduled and my advisor Brian Locke was very helpful and courteous. I will be back again. More

by Cindyg91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Locke
Aug 20, 2022 -

BMW of Dallas responded

Hello there! Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

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