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BMW of Dallas - Service Center

Dallas, TX

4.8
1,008 Reviews

1,008 Reviews of BMW of Dallas - Service Center

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August 22, 2022

Excellent customer service after the insurance and warranty information came through, the repair of my vehicle was done in a timely and professional manner More

by michaelneloms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco
Aug 27, 2022 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 22, 2022

My service person, Ms. Norma, is very helpful and informative. She provides great customer service and quick to respond. More

by MG1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma A.
Aug 27, 2022 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 21, 2022

Their customer service is outstanding. They don’t try to convince you to get unnecessary services and value their customers. The oil package is affordably priced and I love how they send y More

by kthorn1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dameon, Colin
Aug 26, 2022 -

BMW of Dallas responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 16, 2022

Collin was great and made sure to make the process efficient and easy. Top notch service. More

by jennbenn8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin
Aug 20, 2022 -

BMW of Dallas responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 16, 2022

Colin was very professional and personable. Very good experience overall. The service took a couple hours and he kept me updated throughout the process. More

by Steve H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin
Aug 20, 2022 -

BMW of Dallas responded

Hello Steve! We are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 16, 2022

I had service scheduled and my advisor Brian Locke was very helpful and courteous. I will be back again. More

by Cindyg91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Locke
Aug 20, 2022 -

BMW of Dallas responded

Hello there! Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 16, 2022

I have been bringing all my BMW's here for 8 years. Brandi M is the best service advisor ever. She is professional, excellent communications, knows every nut and circuit on these cars. Go this deale More

by lsand007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi M
Aug 20, 2022 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 15, 2022

the customer service is excellent and my service advisor Joe takes great care of me and also my original advisor Vincent always checks on me when he see me... More

by bogie.l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Burk and also Vincent Hudson
Aug 19, 2022 -

BMW of Dallas responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 12, 2022

I didn’t have an appointment but service was very attentive to my needs and was able to replace my tire the same day. It was much appreciated since I live 90 miles south of Dallas. More

by laura.firestone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma
Aug 16, 2022 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 11, 2022

great experience, as always with the service department at BMW of Dallas and as always a job well done More

by acaballero1167
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dameon Brown
Aug 13, 2022 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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