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BMW of Dallas - Service Center

Dallas, TX

4.8
996 Reviews

996 Reviews of BMW of Dallas - Service Center

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June 29, 2022

Victor was awesome! ! Took care of me from start to finish with incredible customer service! More

by jennifergob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Jamies
Jun 30, 2022 -

BMW of Dallas responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Dallas. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 27, 2022

Fast friendly service and the usual 5 point inspection to let you know about other issues. More

by Lekendrick.williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma A.
Jun 29, 2022 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 27, 2022

Great service from start to finish. I got a cool video from the service tech on what they were doing. The total invoice came out less than the estimate. Well done! More

by sbaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Roof
Jun 29, 2022 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 27, 2022

I currently live in Allen Texas, I visited Sewell BMW (formerly knowns as Classic BMW) and through my personal experience, service there is very mediocre at best. I decided to visit BMW of Dallas an More

by Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco, Torres Gonzalez
Jun 29, 2022 -

BMW of Dallas responded

Hi Carlos, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 25, 2022

Staff is very friendly and very courteous. However, it’s obvious the company prioritizes dollar quotas over end to end customer experience, so I don’t blame the employees. Having to bring the More

by Car owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Employee
Jun 28, 2022 -

BMW of Dallas responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 763-5528. We hope to hear from you.

June 23, 2022

Workers are very professional and so nice, I did have a small issue this last time I went. I had an appointment for 3:00PM and was serviced at that time but I was forgotten about. By the time I had looked More

by Zetoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 27, 2022 -

BMW of Dallas responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

June 22, 2022

BMW Dallas took great care of my car. Andrew was so helpful! Thanks so much! More

by Dallas M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 23, 2022 -

BMW of Dallas responded

Hi Dallas, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 21, 2022

I love the personalized service at each visit and the promptness when I choose to wait for my vehicle. More

by tstevens45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 22, 2022 -

BMW of Dallas responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 18, 2022

My service advisor Victor is fantastic! The service department is top notch. Always professional and efficient! More

by Kimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Jaimes
Jun 20, 2022 -

BMW of Dallas responded

Hi Kimberly, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 18, 2022

Everyone that I encountered at the dealership was extremely nice and professional. They definitely went the extra mile to make sure my needs were met. More

by charie.price
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco
Jun 20, 2022 -

BMW of Dallas responded

Hi Charie, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

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