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BMW of Dallas - Service Center

Dallas, TX

4.8
1,008 Reviews

1,008 Reviews of BMW of Dallas - Service Center

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April 13, 2022

Went in for a scheduled battery replacement. Surprise, they didn’t have in stock and didn’t notify me beforehand so now I need to go back and miss a little more work. Frustrating. More

by Amclstewart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew in Service
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Apr 17, 2022 -

BMW of Dallas responded

Hi, we are deeply disappointed by your experience at BMW of Dallas. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5528 to discuss what we can do to help.

April 11, 2022

The customer service is exceptional. All of the staff personnel are very professional and courteous. More

by kathyhermsen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Holguin, Tim Bennett
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Apr 14, 2022 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 10, 2022

Excellent service. I highly recommend this dealership for their professionalism, courtesy, efficiency, and customer service.. More

by KTP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Jaimes
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Apr 13, 2022 -

BMW of Dallas responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2022

Dameon is The absolute best, he always goes above and beyond for me. Responds quickly and I always have a great experience More

by krhamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isn’t listed
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Apr 12, 2022 -

BMW of Dallas responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2022

Clean, and the advisors are courteous! I really like the accommodation of coffee and pastries too! I was in and out and was really important for me. More

by Miss Kerra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi - advisor
Report | Print
Apr 09, 2022 -

BMW of Dallas responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2022

Victor is service is GREAT! I will definitely contact him again if needed. The BEST! More

by SD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor in Service
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Apr 12, 2022 -

BMW of Dallas responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2022

I have my BMW X5 serviced at BMW of Dallas exclusively. The reason? Victor! His knowledge of the vehicle, his recommendations; are all on point! Thank you Victor!!! More

by Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
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Apr 07, 2022 -

Jan responded

Thank you

April 06, 2022

BMW of Dallas is an excemptanell dealership. Everyone there seems to be relaxed and willing to help their customers have a pleasant experience. More

by Jimv817
Recommend Dealer
Yes
Employees Worked With
Francisco Torres
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Apr 09, 2022 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

April 04, 2022

Reesh was absolutely amazing in handling my vehicle when it came in for repairs. Couldn’t have had a better serviceman to assist me. More

by Risfran7471
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reesh Mohammed
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Apr 07, 2022 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 04, 2022

Reesh Ismail is always helpful, insightful and provides the best customer service. I highly recommend BMW of Dallas. More

by Erinnzielke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reesh Ismail
Report | Print
Apr 08, 2022 -

BMW of Dallas responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Dallas. Don't hesitate to call us if you ever need anything. Be safe on the road!

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