BMW of Dallas - Service Center

Tim Bennett was great! He was thorough, friendly, and professional. Tim addressed the issues with my tire right away. Before that Corey in the service intake area was also He was thorough, friendly, and professional. Tim addressed the issues with my tire right away. Before that Corey in the service intake area was also great. Tim and Corey were a great duo. More

First class service and extremely knowledgeable about their product! This was my first visit to BMW of Dallas and I will continue to be a customer going forward based on the excellent service I received. their product! This was my first visit to BMW of Dallas and I will continue to be a customer going forward based on the excellent service I received. Francisco Torres was my service manager and he was extremely customer service oriented, professional, and kept me up to date throughout the process. He offered additional helpful services through the dealership that will be extremely helpful in learning more about my vehicle. Thank you again Francisco! More

Mohammad (Reesh) my service advisor was great and always gets everything taken care of. I will return back for service as long as Reesh is there. gets everything taken care of. I will return back for service as long as Reesh is there. More

Very good service and always polite. I was checked in quickly and finished sooner that expected. I was checked in quickly and finished sooner that expected. More

Had a great experience with Francisco at BMW of Dallas! Ten out of ten experience! Ten out of ten experience! More

Great service. Collin was friendly and very professional. The waiting time was less than expected. My car was very clean. I’m highly impressed with this BMW locatio Collin was friendly and very professional. The waiting time was less than expected. My car was very clean. I’m highly impressed with this BMW location. Thank you More

Repair was done surprisingly fast, the quote I was given was accurate. However advisor was in a huge rush, on the phone during my appointment, didnt seem to want to answer my questions. was accurate. However advisor was in a huge rush, on the phone during my appointment, didnt seem to want to answer my questions. More

Friendly staff throughout and the service was completed in the frame quoted. Happy with dealership work in the frame quoted. Happy with dealership work More

Courteous, patient, responsive and friendly staff. Been in several time and service representative has always kept print and detained correspondence. Been in several time and service representative has always kept print and detained correspondence. More

Prompt attention. Needs to offer a rental car as an alternative. Also, the local answering service is horrible. Needs to offer a rental car as an alternative. Also, the local answering service is horrible. More