BMW of Dallas - Service Center

Had a great experience with getting my car serviced. Very professional and quick to get all repairs done in timely manner. Reesh Ismail is a great advisor too! professional and quick to get all repairs done in timely manner. Reesh Ismail is a great advisor too! More

Overall it is a positive experience, Reesh Ismail, as always has been of great help in explaining the details of the service, especially with the brake issues and options on fix. He always had great reco always has been of great help in explaining the details of the service, especially with the brake issues and options on fix. He always had great recommendations and goes above and beyond to do the best for the situation. Due to non availability of loaner cars, I had some difficulty initially of not having a car for few days, but Reesh and team made efforts to provide me a loaner at the end. Over all it is a satisfying experience. More

Have generally had a good experience in the service department, however this last visit was disappointing. My advisor was tough to locate when I arrived to pick up my car, and a small repair was not co department, however this last visit was disappointing. My advisor was tough to locate when I arrived to pick up my car, and a small repair was not completed even though it was paid for. I was forced to return to the dealer on another day to pick up the missing part for repair. I asked the advisor to have it at his desk so I would not be forced to wait again. Needless to say, neither the part nor my advisor was at his desk. After another 25 minutes of waiting a different advisor finally brought the part to me. I took it and installed it myself to avoid a further wait. Not the service experience I expect at a luxury dealer. More

Service team is always helpful and they have a great waiting room with WiFi and spacious seating area. waiting room with WiFi and spacious seating area. More

I am happy with the repair it just took too long - partly because BMW no longer has my radiator so it required a modification. because BMW no longer has my radiator so it required a modification. More

I had visited your location when I was looking for my BMW and was not impressed. I was so lucky to get Parker yesterday and he really took great care of me and keep me informed about my car. Thank you Parker and was not impressed. I was so lucky to get Parker yesterday and he really took great care of me and keep me informed about my car. Thank you Parker and all the others there that were so friendly to me......Great location and has improved tremendously. Thank you all for your kindness. More

Victor at BMW of Dallas makes getting your car serviced actually something to look forward to. He is knowledgeable, professional and as a bonus has a great personality. Is it weird I like to get my car s actually something to look forward to. He is knowledgeable, professional and as a bonus has a great personality. Is it weird I like to get my car serviced? More

BMW of Dallas is always an easy and efficient errand! Victor goes the extra mile to keep our cars in great shape and always brings a smile! Thank you! Victor goes the extra mile to keep our cars in great shape and always brings a smile! Thank you! More

Reesh and Michael Fik are two great reasons to go to BMW of Dallas for the care and service of your vehicle. While other dealerships demonstrate short-comings and lack of attention to detail, BMW of Dalla of Dallas for the care and service of your vehicle. While other dealerships demonstrate short-comings and lack of attention to detail, BMW of Dallas comes through with stellar customer service and flawless care of your vehicle. Thanks!! More

Reesh was my service advisor for my recent visit and he went above and beyond to make sure my auto needs were met. Thanks for the seamless process Reesh- you rock! went above and beyond to make sure my auto needs were met. Thanks for the seamless process Reesh- you rock! More