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BMW of Dallas - Service Center

Dallas, TX

4.8
1,000 Reviews

1,000 Reviews of BMW of Dallas - Service Center

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December 29, 2021

Pressured to buy extended warranty. Car is at their service shop for more than a week and have been calling to get updates and no call back. More

by Mabaraw
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service team
December 28, 2021

Great service and always at or below estimates! Car Great service and always at or below estimates! Car returned in great shape Thank you Reesh! More

by dbarsalou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reesh
December 28, 2021

Great service No complaints fast also offered Lyft services to go to mall instead of having to wait at location More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Garza
December 28, 2021

I’ve been working with Reesh Ismail at BMW of Dallas as my primary service advisor since 2018. He’s always very thorough, professional and I trust him completely with any recommendations he has. The mechan More

by toddpyoung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reesh Ismail
December 26, 2021

Service rep extremely helpful. Price of oil change ridiculously overpriced. Online service scheduling SW messed up and automatically cancelled my order 2 days before my appt. Service rep was able to More

by chrisebeier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Mukupe
December 26, 2021

Appointment time honored and service performed timely. Waiting area clean and comfortable. Service writer respectful. I complaints. More

by delay.taker_0f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
December 26, 2021

Service dept left my spouse sitting for hours. He had to track down help after he noticed our vehicle had been sitting finished for 40 minutes. More

by utahnam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Garza
December 25, 2021

Reesh was very helpful and went out of his way to make sure our experience was a good one. He listened to every request and exceeded expectations. More

by ayrescamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reesh
December 24, 2021

Great service. I totally recommend. Thank you for your professional work. Take care and Merry Christmas. More

by Michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reesh Ismail
December 23, 2021

My salesman Frank along with Norma my service advisor were extremely professional and made all the difference in the world, greatly appreciate. More

by michaelrlippman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma Aguilar, Frank Atcheson
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