BMW of Dallas - Service Center

The dealership is excellent. I particularly like Vincent, service supervisor, and Chris Jurgins, sales manager. Both Vincent and Chris are priceless. Vincent, service supervisor, and Chris Jurgins, sales manager. Both Vincent and Chris are priceless. More

My service advisor John Garza made my experience at this dealership A+. I was extremely happy to hear autonation offers military discount. John couldn’t find me a car loaner but found me Lyft rides to help dealership A+. I was extremely happy to hear autonation offers military discount. John couldn’t find me a car loaner but found me Lyft rides to help me resolve my appts and my way home. John kept me posted on all my car status. More

Reesh was incredibly helpful, informative, efficient and clear in his communication. Couldn’t have asked for a more seamless experience. clear in his communication. Couldn’t have asked for a more seamless experience. More

The rep didn’t really went over all the repairs, I had to ask questions ask questions More

Video of checkup should be more specific to the issue relative to service rendered to car. relative to service rendered to car. More

My first visit to a dealer in Texas after recently moving here from Connecticut had a rocky start when the attendant who took my car gave me unclear directions about where to go inside the dealership. I wand here from Connecticut had a rocky start when the attendant who took my car gave me unclear directions about where to go inside the dealership. I wandered to different counters until I finally learned that I was supposed to wait in the waiting room until my name was called. Once this was straightened out, the rest of my visit went without a hitch, and my vehicle inspection was performed more quickly than expected. Joe Burk and others were very kind and courteous, my vehicle was washed, and I left very satisfied! My only frustration was the lack of clear communication about what to do after I handed over my car keys. More

The service I received from Derick was excellent. He was able to get a nick on the driver door fixed for a fraction of what I had been quoted and also had my car serviced as promised. He was very efficient, able to get a nick on the driver door fixed for a fraction of what I had been quoted and also had my car serviced as promised. He was very efficient, knowledgeable and professional. More

My service advisor, Francisco was excellent and assisted me through the entire service process keeping me updated regularly on the service status. I would highly recommend him. me through the entire service process keeping me updated regularly on the service status. I would highly recommend him. More