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BMW of Dallas - Service Center

Dallas, TX

4.8
1,000 Reviews

1,000 Reviews of BMW of Dallas - Service Center

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November 20, 2021

Victor did a good job getting my car running great and looking good. Thanks for the excellent experience. More

by Golden-King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Hamies
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Nov 25, 2021 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 19, 2021

I couldn't get any good impression of this maintenance service. The service advisor didn't explain any detailed information nor any feedback so far... More

by Paul
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
service advisor.
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Nov 25, 2021 -

BMW of Dallas responded

Hi Paul, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5528 to discuss what we can do to help.

November 15, 2021

Great service attention to detail feel very welcomeAnd Great service attention to detail feel very welcome And they clean my car and that I always appreciate More

by Arnaud Masset
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Kohla
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Nov 19, 2021 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 15, 2021

The the service process is easy and uncomplicated. In a time when so many things can be stressful, it is nice that this process is not. More

by Rstuenkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in service department
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Nov 21, 2021 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2021

This dealership is amazing! They always greet me and help the situation efficiently, great prices More

by NjoiBaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jurgens, Ali Kohla, Frank Atcheson, Joe Eaves, Gary Aggas, Rick Bennett, David Boice, Ez Elredy, Laurie Hunchar
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Nov 21, 2021 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 13, 2021

Very nice place, service advisor very nice professional I’ve been coming to this dealership for a while. More

by ro5transport
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James,Victor
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Nov 15, 2021 -

BMW of Dallas responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Dallas. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Nov 15, 2021 -

ro5transport responded

i will for sure.

November 11, 2021

Highly recommend, I generally go to Reesh who is top notch. Also have used Francisco who is great. You can expect honest and dependable service. Make sure to reserve a car beforehand if you need it, lot More

by RB12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reesh
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Nov 14, 2021 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 10, 2021

We took both our BMWs in for service and Andrew was fantastic - facilitated the experience expertly! More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Holguin
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Nov 14, 2021 -

BMW of Dallas responded

Hello, we are pleased to hear you had such a positive experience with us, Stephanie! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 10, 2021

I realize your workers have to change the seat location but why do they turn off headlights. I am 77 and have only had this car since May so learning how to operate this vehicle is a challenge, Please as More

by Rogcarroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service
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Nov 14, 2021 -

BMW of Dallas responded

Hello, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

November 04, 2021

Great experience & communication. Thank you for the help mr. Vincent. I highly recommend this location More

by Cristian.jr49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent H
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