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BMW of Dallas - Service Center

Dallas, TX

4.8
1,008 Reviews

1,008 Reviews of BMW of Dallas - Service Center

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August 24, 2024

Helpful customer service when making an appointment. Good communication with reminders and during service appointment. I like receiving the video walk through of my car. More

by Claire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi
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Aug 31, 2024 -

BMW of Dallas responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 23, 2024

Francisco did an excellent job taking good care of my vehicle - and me! - when the battery died. More

by Eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Report | Print
Aug 31, 2024 -

BMW of Dallas responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

August 22, 2024

From roadside Davian, to Carlos service advisor, to Carlos Fonseca and Vincent the service managers, we thank you for helping us out today for our Mini’s service. Ben the Mini Tech was also quick and e More

by susan.moghrabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davian roadside, Carlos service advisor, Carlos Fonseca Service Manager, Vincent Service Manager, Ben Mini Tech
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Aug 24, 2024 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 20, 2024

I was treated with respect and professionalism that you would expect from a top notch bmw dealership More

by Fastrak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Aug 24, 2024 -

BMW of Dallas responded

Hi, thank you so much for your positive comments about BMW of Dallas! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 19, 2024

Prompt - Efficient & Courteous. A Good Team Of Employees . I had a great experience . A quick oil change with great pricing . More

by ravigodhia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Report | Print
Aug 24, 2024 -

BMW of Dallas responded

Hi Ravigodhia, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 18, 2024

This service department never disappoints. On price, on time promised, and pleasant folks. Brandi M has provided us great service for ~ 6 years More

by lsand007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi M
Report | Print
Aug 23, 2024 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 16, 2024

Service ok, however lack of loner car is no What I am use to with my last car Cadillac More

by hleegin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
Report | Print
Aug 23, 2024 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 14, 2024

Service was efficient and timely. Advisor and tech cared about me and my concerns. A significant drive but worth the time and effort, More

by crappieking02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi
Report | Print
Aug 16, 2024 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 07, 2024

Really helpful and to the point in regard to what I needed and nothing more! More

by Smschaumburger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Aug 09, 2024 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 06, 2024

Excellent service, and they knew how to apply the right warranty so it only cost me $50 out of pocket. They took my car in and turned it around quickly and kept me in the loop of its status. More

by GWP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darick
Report | Print
Aug 09, 2024 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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