BMW of Dallas - Service Center

I have been dealing with this great team and I just love them. Excellent team them. Excellent team More

I’m on my 8th BMW, all purchased at BMW of Dallas. my sales representative Joe Eckert is top notch and driven to go over and beyond. Reeish my service representative is through and gives my needs the bes sales representative Joe Eckert is top notch and driven to go over and beyond. Reeish my service representative is through and gives my needs the best attention. KSW More

My car had a seat motor that malfunctioned and continued to “run” even after the ignition was turned off. Worried that the problem would run down my battery, I called and made an appointment. My service ad to “run” even after the ignition was turned off. Worried that the problem would run down my battery, I called and made an appointment. My service advisor got me an immediate appointment with the service department. I was able to drop the car off, get a ride home and wait for the repair. My service advisor got back to me promptly with an estimate on repairs-he even checked to see what cost was covered by my full warranty. Due to COVID-19, some of the replacement parts were difficult to receive at the dealership and were delayed for delivery. My advisor kept me “up to speed” on the timing of the arrival of my parts and had them quickly installed once they arrived. Great job, Victor and BMW! More

The service is always friendly and professional. The only downside is they never have loaner vehicles available. downside is they never have loaner vehicles available. More

Outstanding service and professional work provided by Victor Jaimes. Also, the service was completed on time. Victor Jaimes. Also, the service was completed on time. More

Andrew was awesome. He explained everything to me and answered all of the questions/concerns that I had. This was my first visit at this location, and I had a great experience. I will definitely be retur answered all of the questions/concerns that I had. This was my first visit at this location, and I had a great experience. I will definitely be returning to have my vehicle serviced here going forward! More

The dealer ship forgot to give us our safety inspection sticker. Which was an inconvenience to us. sticker. Which was an inconvenience to us. More

My experience with service dept was excellent. My rep was thorough from start to finish and very kind answering all my questions. was thorough from start to finish and very kind answering all my questions. More

This team is absolutely the BEST. Very clear, fast and GOOD at what they do!! Highly recommend!! GOOD at what they do!! Highly recommend!! More

Had another excellent service appointment with Reesh. As expected, they did an awesome job with my routine services and some necessary repairs. expected, they did an awesome job with my routine services and some necessary repairs. More