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BMW of Denver Downtown

Denver, CO

2.7
386 Reviews
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1040 S Colorado Blvd

Denver, CO

80246

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Showing 386 reviews

December 18, 2011

Every time I walk in to Murray certified pre-owned division I am treated like a royal customer, I rarely notify them in advance about my visit to them. They are very professional & courteous. I have More

by gssandhu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Paul
December 02, 2011

David Paul at Murray BMW was extremely professional and easy to work with. His ability to act quickly to solve my concerns was one of the greatest deciding factors in my decision to purchase. I highly re More

by jrobden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Paul
August 17, 2011

Dick Frank should not be allowed to interact with the car buying public. He had no knowledge of the car I was buying, and told me several things about the car that were erroneous. He then went on to lie to More

by Carlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DICK Frank
Aug 17, 2011 -

BMW of Denver Downtown responded

My name is Todd Bondy and I am the General Manager of Mercedes-Benz of Denver. Thank you for your recent review of the service you received from Dick Franks. We take all of our reviews very seriously and make great strides to correct areas where we have fallen short. I would like to get a few more details in order to better resolve the situation. Please call me at 303-759-3400 at your earliest convenience or email me at toddbondy@murraymotors.com. I look forward to your call. Sincerely, Todd Bondy

August 09, 2011

I liked my car so much I wrote an ode to it: I liked my car so much I wrote an ode to it: " DESTINY" More

by Nancy L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandt, Melissa, John, Raul, jason, Jared, Barbara Marin, Aaron Trail, Jared Heilmann, Melissa Moore, Brandt Arguello
Aug 09, 2011 -

BMW of Denver Downtown responded

It's hard to say enough about a review like this Nancy but thank you for the kind words about our team! Brandt, Jason, Jared, and Melissa really enjoyed working with you too. We appreciate your business and for taking the time to share your experiences in such a poetic way. Please do not hesitate to contact either Brandt, his manager Bob Rausch, or me with any questions. Enjoy your "Destiny." Sincerely, Todd Bondy General Manager Murray Motor Imports 303-759-3400

July 25, 2011

All three names that I have mentioned were very helpful and provided excellent customer service skills...all aimed to please. I did have a concern because we were informed that we had to wait until we rece More

by mustrdgren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Birgit Rose and Jermeny Scott and Kevin Bell, Joe Reiner, Jeremey Scott, Birgit Rose, Kevin Bell
July 23, 2011

I went in just to check on a vehicle like my neibhors, and was consequently shows a couple of cars which I immediately fell in love with. David P. and I cordially sat down in his area and he proceeded More

by Wspahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Paul, Joe Reiner, David Paul
July 22, 2011

Since my first experience in getting my car serviced at Murray BMW Denver, I worked with Billy Lindauer. He is courteous, conscientious of the customer's time, organized and efficient. Billy made me feel More

by ghoppertango
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Billy Lindauer, Barbara Marin, Aaron Trail, Billy Lindauer
July 21, 2011

I was treated with respect and never felt pressured. the features of my new car were explained thoroughly when I picked it up. Options were offered but once again, no pressure to purchase. Follow-up has bee More

by jaeckelsigle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jeff von feldt, Lloyd Giffen, Chris Boyer, Jeff VonFeldt
July 21, 2011

I have had the pleasure to work with Billy since he started at Murray Motors Years ago. I currently own my 3rd BMW - a 2009 X5. I drive from Castle Rock to have my BMW serviced at Murray Motors becau More

by Slinger7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Lindauer & Barbara, Barbara Marin, Aaron Trail, Billy Lindauer
July 21, 2011

I purchased my 2009 335i in 2010 as a dealer loaner. There were some accessories that I added post sale and since that time I have continued to work with Billy Lindauer as my customer service rep. Bill More

by theo5280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Lindauer, Barbara Marin, Aaron Trail, Billy Lindauer
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