BMW of Denver Downtown

Arsen at BMW downtown Denver made getting our new vehicle a breeze which never happens at car dealerships! He was professional, efficient and some fun was even had during this painless process. No hidden f a breeze which never happens at car dealerships! He was professional, efficient and some fun was even had during this painless process. No hidden fees, no underlying agenda just listened to what we wanted and produced. Thanks Arsen! Keeping the good folk looking good out on these streets. More

The sales and financing process was very clear and easy. We test drive several vehicles and at no time did I feel pressured. I would highly recommend this dealership to anyone. We test drive several vehicles and at no time did I feel pressured. I would highly recommend this dealership to anyone. More

Evan is phenomenal and extremely knowledgeable. He helped us throughout the process of getting our new car, and made sure it was a stress free environment. He helped us throughout the process of getting our new car, and made sure it was a stress free environment. More

Everything went extremely smoothly, it was the ultimate experience all the way around. Definitely recommend for anyone that is looking for this level vehicle. experience all the way around. Definitely recommend for anyone that is looking for this level vehicle. More

Service department has always been amazing. Pleasant, reasonable professional service. I just bought a car here and the service was great as well. Pleasant, reasonable professional service. I just bought a car here and the service was great as well. More

Mahdi was very responsive and helpful during the buying process. He helped me understand the various options so I could select exactly the things that are important to me. process. He helped me understand the various options so I could select exactly the things that are important to me. More

Great to work with hope to continue getting the type of service thanks Rod see you soon service thanks Rod see you soon More

Very responsive. Good selection. Informed me about features available on my BMW and how to use them. Good selection. Informed me about features available on my BMW and how to use them. More

I recently purchased a new BMW X3 from BMW Downtown, and overall, I had a good experience with some ups and downs. Sales Experience: Mahdi, the salesman I worked with, was absolutely fantastic. From sta overall, I had a good experience with some ups and downs. Sales Experience: Mahdi, the salesman I worked with, was absolutely fantastic. From start to finish, he maintained great communication, promptly addressing all my questions and concerns. He even went the extra mile by periodically sending me options that matched what I was looking for. Mahdi genuinely cared about ensuring I was 100% satisfied with my purchase. As part of the sales agreement, I requested a dent on the hood to be repaired and an estimate for two other dings. When I dropped off my car, Mahdi arranged for a courteous loaner vehicle, which made the process seamless. To my surprise, when I picked up my car, Mahdi had gone above and beyond by repairing all the dings, not just the one agreed upon. His dedication to customer satisfaction is truly commendable, and I would highly recommend working with him if you’re considering a purchase. Finance Experience: My experience with the Finance Manager was a bit more challenging. I understand that part of the role involves pushing add-ons and maintenance plans, but I felt the process could have been more transparent. When I asked for details about the plans, I didn’t always feel like I was getting clear answers, and there was a strong push for a more expensive option that I didn’t feel was necessary for me. A more straightforward approach would have made me feel more confident in the process. That said, I do appreciate that I was able to get two of the add-ons refunded after the fact without any hassle, which speaks to the dealership’s willingness to resolve concerns. Final Thoughts: While there were a few hiccups, Mahdi’s exceptional service more than made up for it. He truly went above and beyond to ensure I was happy with my car and the overall experience. If you’re considering buying a car from this dealership, I highly recommend working with Mahdi—you won’t regret it. More

Buying a car at BMW downtown Denver was a super easy process. Mahdi was great to work with. Would recommend. process. Mahdi was great to work with. Would recommend. More