Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW of Eugene

Eugene, OR

Overview
Reviews
4.8
203 Reviews
Call Dealership (541) 342-1763

2100 Martin Luther King Jr Blvd

Eugene, OR

97401

Directions

By Type

Showing 203 reviews

June 12, 2025

Everyone at BMW of Eugene provided me with friendly, polite and professional service. Also, the overall service was performed to the highest degree of excellence. More

by John44eckels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Lawson
Report | Print
June 10, 2025

Terrible follow thru on information. Unknowlegable financial staff. Didn’t put temporary permit in car. Then lied that it was fed ex’d. Will never do business again. More

by Mylabharley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James
Report | Print
June 07, 2025

My needs were met by the staff in a very professional and thorough way. They were helpful, and knowledgeable in all aspects of the transaction. More

by cruznjake08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
samuel Hill, Brad Mason, Andrew Conradt, Christian Krieves, Debra Long
Report | Print
Jun 09, 2025 -

BMW of Eugene responded

We're delighted to hear that our team at BMW of Eugene provided a professional and thorough experience for you. Thank you for the positive feedback, and we hope you're enjoying your new vehicle, Jake!

June 07, 2025

Everyone was so friendly and accommodating. I felt very taken care of. I would highly recommend the service department to anyone. More

by mlm1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ, Richard Schutt
Report | Print
Jun 09, 2025 -

BMW of Eugene responded

Thank you for the wonderful feedback! We're delighted to hear that our team at BMW of Eugene made your experience a positive one. We appreciate your recommendation and look forward to serving you in the future!

June 06, 2025

Straightforward buying process. Would have liked more flexibility on negotiating considering car conditions but overall fair deal. Post sale service was excellent in that the car More

by malcolm.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonas Spencer
Report | Print
Jun 09, 2025 -

BMW of Eugene responded

Thank you for sharing your experience with BMW of Eugene, Malcolm! We're glad to hear that the post-sale service met your expectations and that our team was able to assist with the paint buffing. We appreciate your feedback on the negotiation process and will keep it in mind as we strive for continuous improvement. Enjoy driving your new car!

June 06, 2025

James Walker is the greatest. I can depend on him for anything. He gives me peace of mind. More

by jeffryerun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Walker
Report | Print
Jun 09, 2025 -

BMW of Eugene responded

We're elated to hear that James has earned your confidence! Thank you for being a BMW of Eugene customer!

June 06, 2025

Was surprised at the personal info I was asked when paying cash purchased two vehicles in the past 4 years without being asked personal info. More

by Ronda
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Jun 09, 2025 -

BMW of Eugene responded

Thank you for your feedback! At BMW of Eugene, we strive to ensure a smooth transaction process while adhering to necessary protocols. We appreciate your understanding and are here if you have any further questions or concerns.

June 06, 2025

The whole Team at BMW of Eugene is World Class. .. From top to bottom ...Number #1 More

by msfinancial256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Mayes...Mike Schrum , Jacob Harris Store Mgr..., samuel Hill
Report | Print
Jun 09, 2025 -

BMW of Eugene responded

Thanks so much for the review. We look forward to your next visit to BMW of Eugene!

May 26, 2025

Your service department is lucky to have Ashley she is an exceptional employee. She's always very helpful and provides me with information so I can understand what is going on with my car. I don't have a goo More

by cole0426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
May 27, 2025 -

BMW of Eugene responded

We're delighted to hear that Ashley has been so helpful and informative during your visits to BMW of Eugene, Cole. It's great knowing you feel confident about your car's condition with her assistance. Thank you for sharing this positive feedback!

May 17, 2025

Such a great experience The service department and in particular Mike, were awesome as usual! Thanks! More

by jayd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike S. He is outstanding.
Report | Print
May 19, 2025 -

BMW of Eugene responded

We're delighted to hear that Mike and our service department at BMW of Eugene provided you with a great experience! Thanks for the shoutout, and we look forward to serving you in the future.

1
2
...
21