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BMW of Eugene

Eugene, OR

4.8
209 Reviews

2100 Martin Luther King Jr Blvd

Eugene, OR

97401

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Showing 209 reviews

January 31, 2023

The service department of BMW of Eugene did an outstanding job on my last service. They went above and beyond in making the service an enjoyable experience and the pricing was more than fair. More

by ralph.m.vaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Sult, Brian Nicholls, Scott Farmer, Greg Mckenney
Feb 02, 2023 -

BMW of Eugene responded

Thank you so much for the 5 star review of our Service Department. We appreciate you and your business and look forward to serving you again.

January 29, 2023

Experience ended well and they care about their customers. Very pleased with how things ended up. More

by MACN54
Recommend Dealer
Yes
Employees Worked With
Cymon and Jacob Harris
Feb 02, 2023 -

BMW of Eugene responded

We strive for customer excellence and are pleased that we reached it with you. We appreciate you and your business. Thank you

January 23, 2023

Quick scheduling, friendly and competent service, good communication and updates on the status of the car. Would absolutely recommend this dealership, More

by grained-hosiery.0j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Sult
January 12, 2023

Friendly staff. Work completed on time at a fair price. Even honored an earlier quote that was lower than current price. More

by Jus4ffl
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael schrum
Feb 02, 2023 -

BMW of Eugene responded

Thank you for the 5 star review. We appreciate you and your business and look forward to serving you again.

January 10, 2023

The appointment was completed in a timely way. The staff were polite. I appreciated a ride to Best Buy where I completed a transaction. More

by Larry.Curtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Wood
Feb 02, 2023 -

BMW of Eugene responded

Thank you for the 5 star review. We appreciate you.

December 15, 2022

Some places over promise and under deliver. BMW Eugene under promised and over delivered! Prompt, courteous, car was properly serviced and ready well before expected and employees were all very More

by scrist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schrum
Feb 02, 2023 -

BMW of Eugene responded

You are very welcome. We strive for customer excellence and appreciate you and your business.

November 23, 2022

Mike was great! Thanks for great service. Car is operating well. Please continue providing timely service. More

by Bhancock200
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike schram
November 07, 2022

Amazing to work with ! ! Ask for Ryan! He was very helpful and professional. Very easy to work with More

by Jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Delong
November 06, 2022

When I arrived someone was there to open the door and welcome me. I was immediately taken care of & in my beautiful courtesy car and on the road! I appreciated the cheerful atmosphere and smiles all More

by Jpaasum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Sult, Tommy?, Brian Nichols tech
October 03, 2022

The staff was very friendly and worked to get exactly what we wanted done. Very customer focused. They made the process a pleasure and a celebration. It felt like the whole store was happy for us. More

by Chumkiller36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch, James, Kim and Ann were fantastic.
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