BMW of Eugene

From the moment you thicken the place, his attention is pleasant and warm... Jones was very attentive and dynamic to give us the attention we wanted. His work was amazing. pleasant and warm... Jones was very attentive and dynamic to give us the attention we wanted. His work was amazing. More

I am wildly enthusiastic about the service I received at BMW in Eugene Oregon. James made my service appt. stressless and easy. I so appreciated how, as a woman, they did not talk down to me or act like I k BMW in Eugene Oregon. James made my service appt. stressless and easy. I so appreciated how, as a woman, they did not talk down to me or act like I knew nothing. I'm pretty well informed about cars, their needs, and what that means. I actually read the. manuals! James made everything so seamless. I love the details they pay attention to. My 4x is a dream! Thank you James and the service guys. You rock! More

Payton was attentive, knowledgeable, and kind. Highly recommend Bmw Eugene. Overall, a five out of five experience. Highly recommend Bmw Eugene. Overall, a five out of five experience. More

I was impressed by the dealership. I arrived at 10 am my appointment time and was immediately waited on by an employee (Mike) who started a new job with the company He worked for BMW I arrived at 10 am my appointment time and was immediately waited on by an employee (Mike) who started a new job with the company He worked for BMW but in a different position. He was very kind and a considerate person. He called me when my car was finished in the shop and was very pleasant to deal with. I even liked it better when he said no charge. I scheduled on line and it said I would need to pay $298 or some figure close got an oil change. My overall experience was excellent. Thank you and Mike for making that happen More

JR was a wonderful salesman. He was very thoughtful and really made us feel like we knew what was going on every step of the way! He was very thoughtful and really made us feel like we knew what was going on every step of the way! More

I purchased a vehicle from this dealership and have had nonstop suspension issues. Multiple service visits failed to find the root cause; staff repeatedly labeled the problem as “wear and tear” or that it nonstop suspension issues. Multiple service visits failed to find the root cause; staff repeatedly labeled the problem as “wear and tear” or that it had been the tires or alignment (or blamed mileage) instead of properly diagnosing it. When they finally performed work, the installation was done incorrectly and caused additional damage. Between the ongoing problems and poor workmanship, this has been an expensive, stressful experience — I cannot recommend this dealer and would warn others to be cautious.below is a photo of how my part was installed and how it’s suppose to be installed. As you see in these photos they do not look the same. But this is the same year of vehicle I was able to ask them to get me verification that my parts were installed incorrectly. An also attached is the dealer specifications to installation that the technician did not follow. They are also refusing to pay back any charges to me. All the incorrect information an shops have made me pay out of pocket over $9,000 for nothing to be solved or done to my vehicle More

My salesman Ricky and the whole dealership made my purchase a pleasant experience. I highly recommend BMW Of Eugene. purchase a pleasant experience. I highly recommend BMW Of Eugene. More

Fantastic people and fantastic service! I love my new BMW X5. Financing was very honest! I love my new BMW X5. Financing was very honest! More

I was very surprised that they had to keep my BMW overnight to get the software updated. They stayed. Until the update was completed. They went the extra mile. overnight to get the software updated. They stayed. Until the update was completed. They went the extra mile. More

Payton was a phenomenal asset to us as we purchased our first BMW. We have always been HUGE Cadillac drivers. Payton helped us choose exactly what we were looking for and has flipped us from Cadillac fans first BMW. We have always been HUGE Cadillac drivers. Payton helped us choose exactly what we were looking for and has flipped us from Cadillac fans to BMW fans. I personally felt she went above and beyond for my husband and I. Josh helped get things in order for us, as well. They did everything with such ease and grace until we walked away with keys in hand. Thank you BMW team of Eugene! More