BMW of Eugene

The service was outstanding. Our service adviser, Jake Mayes was with us from the very beginning. When he reviewed our appointment notes, he saw it would likely take more than on Our service adviser, Jake Mayes was with us from the very beginning. When he reviewed our appointment notes, he saw it would likely take more than one day to complete and had reserved a free loaner car for us (we live 70 miles from the dealer). All work was explained in detail and accomplished in an extremely professional manner as promised. All in all, we were pleased with everything about the service, and especially the service rendered by Mr. Mayes. We would ede BMW of Eugene to our friends highly recommend More

BMW of Eugene Service Team was able to identity and address the issue quickly as well as did a very great job on the rest of the periodic maintenance visit during the scheduled time, turning back the c address the issue quickly as well as did a very great job on the rest of the periodic maintenance visit during the scheduled time, turning back the car on time and looking great. The availability of a loaner vehicle really helped with possible schedule issues. More

Went into BMW of Eugene for my 2 year tune up. So happy I bought my BMW from them and the sever department is amazing. Not a single issue ever. Thank you! So happy I bought my BMW from them and the sever department is amazing. Not a single issue ever. Thank you! More

Easy to work with. The staff is friendly, and the service department is clean and efficient,. The staff is friendly, and the service department is clean and efficient,. More

Terrible problems with service. Jake, Gary, Mike, sale, and floor managers great. Service truly sucks. Have had several failed repairs. Several time tried to contact GM. No response Jake, Gary, Mike, sale, and floor managers great. Service truly sucks. Have had several failed repairs. Several time tried to contact GM. No response! Many terrible visits, and Ashley the writer is the worst! Trying to give the BOTD. Recommend high caution when dealing with them. More

Courteous, helpful staff. Brought my car in for scheduled service and it was done in a timely manner. My car was clean and ready to go.. Brought my car in for scheduled service and it was done in a timely manner. My car was clean and ready to go.. More

The service person was excellent and was able to secure the water pump overnight.. very cordial. the water pump overnight.. very cordial. More

The service representatives are knowledgeable, kind and accessible. I appreciated their patience and understanding of my situation. accessible. I appreciated their patience and understanding of my situation. More

I alway receive great service! They don’t just sell great cars, they take care of all their customers needs. They don’t just sell great cars, they take care of all their customers needs. More

Super easy to work with. Flexible. Responsive. Knowledgeable. And super nice!! What more could you want from a dealer?! Flexible. Responsive. Knowledgeable. And super nice!! What more could you want from a dealer?! More