
BMW of Fairfax
Fairfax, VA
Filter Reviews by Keyword
By Type
Showing 1,104 reviews
This review is for Erick Bautista at BMW of Fairfax. Erick was super personable, easy going, and communicative. He made the car buying process feel no pressure and actually a pleasurable experience! Erick was super personable, easy going, and communicative. He made the car buying process feel no pressure and actually a pleasurable experience! Thanks Erick! I highly recommend going to him of you are heading to BMW of Fairfax. More
Salesperson was extremely knowledgeable and helpful, easily the best among all the various other-brand dealerships I visited in the carefully researched purchasing process. New build arrived exactly as easily the best among all the various other-brand dealerships I visited in the carefully researched purchasing process. New build arrived exactly as estimated. More
Everything was fabulous. The personnel and FFX BMW Team are awesome. Only complaint is that I had to go with BMW Financing which is a corporate mandate and out of FFX BMW dec The personnel and FFX BMW Team are awesome. Only complaint is that I had to go with BMW Financing which is a corporate mandate and out of FFX BMW decisions. I have yet to service the vehicle but will state that buying the car from FFX BMW is one of the best experiences I have had in life (its up there). Jude, Faris and Ven really took the time to answer my questions. I will refer them and hope to do more business with them. More
Excellent customer service very thorough professional courteous and knowledgeable salesman and his colleagues. I will definitely recommend BMW Fairfax. And I was really not easy customer :) courteous and knowledgeable salesman and his colleagues. I will definitely recommend BMW Fairfax. And I was really not easy customer :) More
Professional, courteous and knowledgeable sales staff. Made sure all important information and documentation are appropriate and completed timely. Made sure all important information and documentation are appropriate and completed timely. More
This dealership is a rare breed in the industry. They were straightforward and without any game playing and duplicitous posturing. We worked with Petr who made it a great and positive experience. He They were straightforward and without any game playing and duplicitous posturing. We worked with Petr who made it a great and positive experience. He and his team are knowledgeable, reasonable, and great communicators. He made the deal work and even shopped around to get us the car we wanted earlier than the typical new build timeline. I highly recommend Petr and his team. We’ve already committed to getting my wife’s next car from him too. More
The team at BMW Fairfax, especially Service Advisor Thomas Grant, is tremendous. Thomas is always very kind, takes the time to answer all of my questions, and gets things done in a very professional ma Thomas Grant, is tremendous. Thomas is always very kind, takes the time to answer all of my questions, and gets things done in a very professional manner. He has also gone above and beyond for me with things like putting me in touch with someone to cosmetically repair my wheels. The wheels were done perfectly by the company that he referred me to. I wouldn't service my M2 Competition Coupe' anywhere else. More