
BMW of Fairfax
Fairfax, VA
Filter Reviews by Keyword
By Type
Showing 1,080 reviews
My wife and I recently took delivery of a new BMW X3 xDrive30i. Our sales representative, Alex Iakovlev, helped us immensely. He kept us informed of the manufacturing status of our vehicle, and he manag xDrive30i. Our sales representative, Alex Iakovlev, helped us immensely. He kept us informed of the manufacturing status of our vehicle, and he managed to make the time from order to delivery as short as possible. He attended to every detail, and he ensured that we got the best price possible. On the delivery date, he took time to answer all of our questions. This was the second occasion that Alex helped us, and we would recommend him highly. Others on the BMW of Fairfax team were also very helpful. More
Great experience. Thanks to Asad Khan, my sales advisor for the last12 years. He goes above and beyond to make my purchasing experience extremely easy and enjoyable Thanks to Asad Khan, my sales advisor for the last12 years. He goes above and beyond to make my purchasing experience extremely easy and enjoyable More
Neils did a great job in finding us what we were looking for for months. He is really patient and helpful. Couldn’t expect more start to finish. Thank you Neils. for for months. He is really patient and helpful. Couldn’t expect more start to finish. Thank you Neils. More
My wife and I had an excellent car-buying experience at the dealership. We worked with Jude Madubuko to learn about the type of car we were interested in. He was very knowledgeable about the cars, liste the dealership. We worked with Jude Madubuko to learn about the type of car we were interested in. He was very knowledgeable about the cars, listened to what we wanted, and he was very helpful and attentive to our needs. He showed us several car options that met our needs. When we decided which car we wanted to buy Jude walked us through the car-buying process step-by-step so that we were done in less than an hour. We enjoyed the car-buying experience at BMW of Fairfax and it was primarily due to the excellent service provided by Jude. More
I cannot say enough to express my thanks to Petr Mastny and the team at BMW of Fairfax. From the moment I met Petr he went to great lengths to help me navigate the intricacies of special ordering an Indiv and the team at BMW of Fairfax. From the moment I met Petr he went to great lengths to help me navigate the intricacies of special ordering an Individual Manufactur car, one with special paint, leather and even an engraved dash. The process is not simple, even without dealing with delays due to chip shortages. He made sure I was able to get the exact options I wanted. In the end, the team even found a discount I was unaware of that lowered the price a bit. Now, a year later, I am still over the moon happy with the car and extremely pleased with the service department as well. The car has been trouble free, so my experience is strictly routine maintenance. But the process has beed easy and the service prompt. More
The Salesperson (Arvin) and the Finance Person (Ferris) were very professional and knowledgeable. I've bought numerous vehicles from a number of dealerships but the experience at BMW of Fairfax was superb were very professional and knowledgeable. I've bought numerous vehicles from a number of dealerships but the experience at BMW of Fairfax was superb and unmatched. More
I thought PJ, the salesman was outstanding. Drove over 3 hours to buy a truck here. They were honest with me about the vehicle and gave me 2 videos of the truck before I drove there. The team w Drove over 3 hours to buy a truck here. They were honest with me about the vehicle and gave me 2 videos of the truck before I drove there. The team was good to work with and the price was really good.. Courteous and straightforward. Made me feel like a valued customer. Highly recommend More