
BMW of Fairfax
Fairfax, VA
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Before I went to BMW of Fairfax, I visited another BMW dealer in the area and walked out because the salesperson was so unwelcoming and rude. He treated me as if I could not afford a car there for reason dealer in the area and walked out because the salesperson was so unwelcoming and rude. He treated me as if I could not afford a car there for reasons I cannot explain. Paul Blakeman at BMW of Fairfax provided a completely different experience. Within a day we had ordered a car over the phone. I picked it up on Saturday, and Paul could not possibly have been nicer. Salt of the earth! And the business person was really great too. Quick process. More
I'm not in the habit of heaping praise on auto dealers, mainly because in m 79 years, I've always walked out of auto sales and service interactions feeling like I got hosed. However, it has been the opposi mainly because in m 79 years, I've always walked out of auto sales and service interactions feeling like I got hosed. However, it has been the opposite with BMW of Fairfax. I've bought, leased or have had cars serviced from/by them for 13+ yrs and they have never disappointed me. Sales negotiations have always been professional grade with no hint of strong arming or pressure. My cars have always received first class maintenance and I've never gone back to complain about shoddy, incomplete or incorrect work. My recent lease with Neils Robeiro (sales consultant) and Ryan Jones (Sales Mgr) were relaxed and pleasant. Yes, there was a lot of back and forth but there should be. I know someone out there will disagree with my assessment but my personal feeling is that if you want a Beemer, start with these guys. I'm confident they won't disappoint. More
Probably the best car-buying experience I have experienced! Felt valued and appreciated from the minute I walked in. Provided me great value for the vehicle I traded in. I had to drive a little bi experienced! Felt valued and appreciated from the minute I walked in. Provided me great value for the vehicle I traded in. I had to drive a little bit of a distance to get to this dealership (past another one) - it was worth it! More
Friendly staff. Wanted to get you the best car for your money. We have purchased 2 vehicles from Mike Walker and his team. I anticipate our 3rd vehicle will be fro Wanted to get you the best car for your money. We have purchased 2 vehicles from Mike Walker and his team. I anticipate our 3rd vehicle will be from Mike and his team. More
Arben was very knowledgeable and a tentative listener and answered all of my questions. Ferris made the financial process smooth and easy and was very knowledgeable as well. answered all of my questions. Ferris made the financial process smooth and easy and was very knowledgeable as well. More