BMW of Fairfax

Excellent sales experience James Duerbeck was knowledgeable, friendly, helpful and easy to work with at every point of the sale. We did a direct purchase and a European deliver James Duerbeck was knowledgeable, friendly, helpful and easy to work with at every point of the sale. We did a direct purchase and a European delivery and he helped every step of the way. More

Top Notch Team This is the 3rd car we have bought from here. From James D. specifically. We always get a great deal and the experience is fast and friendly from ev This is the 3rd car we have bought from here. From James D. specifically. We always get a great deal and the experience is fast and friendly from everyone involved. More

Excellent experience from beginning to end with special kudos to James Duerbeck, who is straightforward and scrupulous in making the transition as easy as possible. from beginning to end with special kudos to James Duerbeck, who is straightforward and scrupulous in making the transition as easy as possible. More

Very efficient Service Department I made an appointment to have an emissions-related issue checked out by BMW Fairfax, after having an independent shop diagnose the potential cause for I made an appointment to have an emissions-related issue checked out by BMW Fairfax, after having an independent shop diagnose the potential cause for a check engine light on my 2012 X5 35d. I decided to try the Fairfax service location based on their good reviews, and fortunately I wasn't disappointed. I made an appointment was made via their website, but not really sure that was necessary, because as soon as I showed up a Service Advisor greeted me within 5 minutes of my arrival. I was literally out of there within 30 minutes at most, WITH a loaner car. I was impressed by the efficiency of their Service Department, despite having at least 4 other cars ahead of me waiting for service. I was also very pleased that they provided a complimentary multi-point inspection ON TOP OF the warranty work I had done. More

Great dealership...friendly sales staff and receptionist First time in a BMW dealership and first time driving a BMW! I enjoyed my experience, though only wish my test drive had been longer and not just aro First time in a BMW dealership and first time driving a BMW! I enjoyed my experience, though only wish my test drive had been longer and not just around the block. Though that problem will get alleviated later this week as I've requested to take the car out longer. Everyone was friendly and very welcoming from the receptionist/greeter to the various sales staff walking around the showroom to the salesperson, Kenny Kang who assisted me with my test drive and providing me with materials and information after the test drive. I was just starting my review of various vehicles, so not ready to make a deal and purchase yet. I also met the sales manager, John Hayes, who was friendly and very welcoming. Saw a lot of very nice, high priced luxury vehicles. Loved my test drive of the 328d xdrive. Looking forward to a longer and more substantial test drive within a week. There aren't too many BMW dealers that I found in Northern Virginia, but my experience was good and I recommend checking them out. More

FRANKIE JOHNSON ALWAYS DOES AN OUTSTANDING JOB! Frankie goes out of her way to make the BMW repair service a painless experience. She always does an exceptional job going out of her way to see that Frankie goes out of her way to make the BMW repair service a painless experience. She always does an exceptional job going out of her way to see that my car is taken care of. She should be rewarded with a monetary award because of her continued exceptional work!! More