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BMW of Fairfield
Fairfield, CA
84 Reviews
BMW of Fairfield is More than a Dealership. We are dedicated to providing you with the best automotive shopping experience by offering transactions built on transparency, personalized service, and genuine care for your needs. We empower our guests throughout their vehicle ownership journey. Our commitment to exceptional service continues long after the sale. Our More Than Service program ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
Our commitment extends beyond vehicle sales and service. We prioritize creating a healthy work-life balance for our employees with excellent career training and advancement opportunities. We're also deeply invested in community involvement and philanthropy, demonstrating our dedication to being.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 84 reviews
May 03, 2025
This dealership is not what it seems. On the surface , our buying experience was great! We enjoyed our experience with our salesman . He called me after I entered the car I was looking f On the surface , our buying experience was great! We enjoyed our experience with our salesman . He called me after I entered the car I was looking for on CarGurus.com. He ran my credit and told me he had a car for me . I drove to the dealership , filled out the necessary paperwork and drove away in my Subaru. It wasn’t until a couple months later that we realized everything was not as it seemed . First we were notified two months after we bought the car that the finance company had “not completed their interview with me. “ I was given a number and called to answer the questions the company had. A few more weeks later we were notified by a Mr. Sandavol that the finance company had ultimately denied our financing . He assured me that we just needed to keep in touch and that he would work something out. We waited a couple days , heard nothing and emailed him back day after day . We got no response. We tried mailing the payment into the finance company listed , because the dealership had registered the car to us and listed the original finance company. They sent our check back. We called several times and had no returned calls. So four months after buying the vehicle an Alvin Nix . The new GM messaged us stating he was going to call the vehicle in stolen if we didn’t return it. We explained to Mr. Nix that we had already paid $1000 down , had a contract and had earnestly tried sending the payment to the right place. He then acted as if he wanted to help us to again threaten the law after I made clear to him I knew my consumer rights. He was unhelpful. He was rude. He tried to make it as if we were doing something criminal when in fact we had gone above and beyond to keep in communication with him . This is known as yoyo financing and it is a scam . Be aware . More
by sabrinasundstrom
April 27, 2025
The vehicle purchase was very seamless. I am very pleased with how effortless this purchase was. I am very pleased with how effortless this purchase was. More
by rudyramirez
Employees Worked With
January 20, 2025
Painless buying and selling dealership. Very honest and upfront, I recently purchased a vehicle from them and I was a great experience. Very honest and upfront, I recently purchased a vehicle from them and I was a great experience. More
by wes35
January 17, 2025
The salesman was excellent and we appreciated his patience and knowledge of the sales process. patience and knowledge of the sales process. More
by PatrickSrwalt
December 16, 2024
This dealership is fantastic! !! We were so happy to have Rich assist us with our car purchase. His caring personality was amazing and deeply appreciated. Everyone here made su !! We were so happy to have Rich assist us with our car purchase. His caring personality was amazing and deeply appreciated. Everyone here made sure we had a great experience. Special shout out also to Henry and Nick!! If you want to buy a car from a place that cares about their customers not just employees trying to make a quick sale then this is the place for you!!!! Thank you again everyone for making a stressful time for us so positive!! More
by Tammie
December 13, 2024
Could not have picked a better dealership. Tony Richardson and Steven Staples were THE BEST. Tony Richardson and Steven Staples were THE BEST. More
by Helene
November 24, 2024
Never had my experience been easier than at BMW of Fairfield. Tony stated the transparency of the dealership and all I had to do is deal with him and his manager. They eased the stress of buying and t Fairfield. Tony stated the transparency of the dealership and all I had to do is deal with him and his manager. They eased the stress of buying and trading my car. More
by joaogo3
November 15, 2024
Everything went smooth. Thanks to Tony and Hector for all the help they have extended. They were very patient, walked us through the process since we haven’t bought a car in Thanks to Tony and Hector for all the help they have extended. They were very patient, walked us through the process since we haven’t bought a car in 10 years. We’re very satisfied with the BMW Fairfield and their staff. More
by Cpbalmaceda
Employees Worked With
Hector Inanez, Tony Richardson
November 12, 2024
Angel provided excellent service and was graciously patient with our indecision. Highly recommended to all!! patient with our indecision. Highly recommended to all!! More
by klwestad
