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BMW of Farmington Hills
Farmington Hills, MI
928 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 928 reviews
August 23, 2021
Our service advisor, Joy , was knowledgeable, pleasant and answered all of our questions. Joy and the mechanic, not only explained to my husband the issued with the valve cover, they took the time to sho and answered all of our questions. Joy and the mechanic, not only explained to my husband the issued with the valve cover, they took the time to show him. More
by Aliceg1021
Employees Worked With
Joy Diericks, A Youssef
August 23, 2021
Excellent customer service.Ken F was attentive, Excellent customer service. Ken F was attentive, professional & knowledgeable. Required services were explained in detail, options were offered with Excellent customer service. Ken F was attentive, professional & knowledgeable. Required services were explained in detail, options were offered without request. Would not hesitate to recommend. More
by Maria
Employees Worked With
Ken Foster
August 23, 2021
Communication from the team was like something I've never experienced before from a dealership. We actually started our car buying process several months ago, and their relentless efforts to reach out to us experienced before from a dealership. We actually started our car buying process several months ago, and their relentless efforts to reach out to us won my wife and I over. More
by Rob
Employees Worked With
Mike
August 20, 2021
Great service by Chad. Explained everything. Attentive. Cared about my needs. The best service I have had there in a long time. I will be back. He took care of my needs and the problem was resolved at t Cared about my needs. The best service I have had there in a long time. I will be back. He took care of my needs and the problem was resolved at this time More
by kaisie
Employees Worked With
Chad
August 20, 2021
Provide excellent customer services. When entering dealership you are greeted. Staff make you feel welcome. Services that was need was explain in detail. Would highly recommend. dealership you are greeted. Staff make you feel welcome. Services that was need was explain in detail. Would highly recommend. More
by Satisfied Customer
Employees Worked With
Kenneth Foster
August 19, 2021
Place is very clean, service advisor is knowledgeable and very professional , work was done as promised on time and timely updates where send by e-mail and text very professional , work was done as promised on time and timely updates where send by e-mail and text More
by akot4940
Employees Worked With
Ken Foster
August 18, 2021
Very professional staff, friendly and customer service driven! I was impressed and very pleased and highly recommend driven! I was impressed and very pleased and highly recommend More
by tameika.howell
Employees Worked With
Jason, can't remember the guy who helped me first but he was EXCELLENT
August 18, 2021
Chad Rossetter who took care of me was excellent. He provided me with very details information on my car and recommend what my car needs. I am very thankful and am satisfied with his professional manne provided me with very details information on my car and recommend what my car needs. I am very thankful and am satisfied with his professional manner and skill. More
by dj1kim
Employees Worked With
Chad Rossetter
August 18, 2021
Chad Was very thorough kept me up-to-date with phone calls and emails. He is always very friendly and fun to work with and gets me in an out in a timely manner. calls and emails. He is always very friendly and fun to work with and gets me in an out in a timely manner. More
by joannmurtland
Employees Worked With
Chad
