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BMW of Farmington Hills
Farmington Hills, MI
926 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 926 reviews
May 02, 2020
EXCELLENT SERVICE ESPECIALLY BY JOHN MOYER I WOULD HIGHLY RECOMMEND THIS DEALERSHIP. EXCELLENT SERVICE. VERY PROFESSIONAL AND HELPFUL. SALES MANAGER JOHN MOYER IS EXCELLENT. HE PROVIDED TIMEL I WOULD HIGHLY RECOMMEND THIS DEALERSHIP. EXCELLENT SERVICE. VERY PROFESSIONAL AND HELPFUL. SALES MANAGER JOHN MOYER IS EXCELLENT. HE PROVIDED TIMELY SERVICE DURING THESE DIFFICULT PANDEMIC TIMES. HIS HONESTY AND PROMPTNESS IS FULLY APPRECIATED. I WOULD DEFINITELY BUY A CAR FROM THEM AGAIN. More
by jbeydoun
Employees Worked With
JOHN MOYER
April 29, 2020
Engine blew up shortly after warranty expired. Bought the BMW from Erhard. Had all service performed at Erhard. Engine blew up (turbo failed due to wear) shortly after warranty expired. I specifica Bought the BMW from Erhard. Had all service performed at Erhard. Engine blew up (turbo failed due to wear) shortly after warranty expired. I specifically asked them for a complete inspection on my last service before my CPO warranty ran out. No sympathy or deal offered to rectify the situation or just make it less painful, just a $5k bill. Don't get your car serviced here. They obviously don't do a thorough enough job to prevent complete engine failure right after your warranty expires. Looking at what other dealerships have done for their BMW customers (specifically examining potential high price parts that have a tendency to fail in cars before the CPO warranty expires), it's clear Erhard BMW does the absolute bare minimum in their service. More
by Nate
Employees Worked With
Jim Cash
April 24, 2020
Ive said it a bunch and ill say it again. If your certified dealership doesnt have a Chad its not certified. Great guy, great team. Always goes above and beyond and i would also like to thank the beh certified dealership doesnt have a Chad its not certified. Great guy, great team. Always goes above and beyond and i would also like to thank the behind the scenes service guys. Appreciate your hard work during these hard times. Thanks again More
by jeff716
Employees Worked With
Chad
April 24, 2020
Oil change; James Cash very professional, easy to work with , Highly recommended , A++ Great service department, Great communication , great team. seem honest James Cash very professional, easy to work with , Highly recommended , A++ Great service department, Great communication , great team. seem honest , Thanks James, will be back. More
by vth52
Employees Worked With
James Cash
April 17, 2020
Great service! Handled with proper social distancing and precautions. Thanks Chad! Got me scheduled, safely quickly and efficiently. Well done once again. Always top notch at Erhard! precautions. Thanks Chad! Got me scheduled, safely quickly and efficiently. Well done once again. Always top notch at Erhard! More
by Jme
Employees Worked With
Chad, Dan
March 31, 2020
From the service reps to the technicians to the detailers they all go above and beyond. I'm never left disappointed! They seem honest, and customer service is world class! they all go above and beyond. I'm never left disappointed! They seem honest, and customer service is world class! More
by Jolokain
Employees Worked With
Kenneth
March 31, 2020
Great service department, Jim Cash helped me out and provide a vehicle for me to drive while my vehicle was in service, great communication great team provide a vehicle for me to drive while my vehicle was in service, great communication great team More
by Ergys G
Employees Worked With
Jim Cash
March 30, 2020
Excellent customer service. The team at Erhard BMW of Farmington Hills go above and beyond to make sure you’re 100% satisfied with your new car. Loving my new 330xi. Corey and Rob were a pleasure to work Farmington Hills go above and beyond to make sure you’re 100% satisfied with your new car. Loving my new 330xi. Corey and Rob were a pleasure to work with. More
by Pmfollmer
Employees Worked With
Corey,Rob
March 27, 2020
Ken Foster is an excellent service man. Ken always helps me especially today with all what is going across the nation with the Corona virus. I had low tire and I was afraid I won’t be able t Ken always helps me especially today with all what is going across the nation with the Corona virus. I had low tire and I was afraid I won’t be able to go to work if anything happens to the tire especially I have to take care of my patients as I am a health care provider (pharmacist). Thank you for being there to help us. More
by egennaoui
Employees Worked With
Ken Foster
