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BMW of Farmington Hills
Farmington Hills, MI
928 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 928 reviews
March 16, 2020
Ken Foster did an AMAZING job making sure I was taken good care of! Went above and beyond. Kens exceptional customer service earned THIS BMW a loyal customer. good care of! Went above and beyond. Kens exceptional customer service earned THIS BMW a loyal customer. More
by 90moose
Employees Worked With
Kenneth Foster
March 10, 2020
Great overall service. John Moyer worked with me to get the BEST POSSIBLE DEAL on a 2019 BMW X1. The process was easy and painless. I would definitely recommend Erhard BMW of Farmington Hills. the BEST POSSIBLE DEAL on a 2019 BMW X1. The process was easy and painless. I would definitely recommend Erhard BMW of Farmington Hills. More
by April DeGroat
Employees Worked With
John Moyer
March 10, 2020
New Car purchase It was a great experience! Staff are extremely helpful! From pick up new car to return my current leased one, it cannot be any better. Thanks to Steve It was a great experience! Staff are extremely helpful! From pick up new car to return my current leased one, it cannot be any better. Thanks to Steve Williams and Matthew Rosen! More
by Shen
Employees Worked With
Steve Williams and Matthew Rosen
March 05, 2020
Another great visit to Erhard BMW Top marks to Jason Betts again! He’s the best service consultant I have dealt with in 6 years since I moved to Michigan. Great communication skills, t Top marks to Jason Betts again! He’s the best service consultant I have dealt with in 6 years since I moved to Michigan. Great communication skills, thorough, and always thinking about the customer! Greg More
by G
Employees Worked With
Jason Betts
February 21, 2020
Great experience second time around!Kurt made the Great experience second time around! Kurt made the process easy and comfortable I was paired with Chad in service and know that I will be in good hs Great experience second time around! Kurt made the process easy and comfortable I was paired with Chad in service and know that I will be in good hsnds More
by Jn0813
Employees Worked With
Kurt
February 18, 2020
I’m still ‘BEAMING’ from my vehicle purchasing experience! From initial contact to the delivery of my 535i x Drive, my experience at BMW Erhard Farmington Hills was flawless! Client Advisor, Tom Kelly, took gr From initial contact to the delivery of my 535i x Drive, my experience at BMW Erhard Farmington Hills was flawless! Client Advisor, Tom Kelly, took great care of me. He was attentive and incredibly responsive, keeping me informed every step of the way. Every staff member who addressed me was warm and friendly. The Service department did an excellent job detailing the vehicle. When I arrived at the dealership, a pristine 5 Series greeted me. Throwing in two lovely BMW keychains was also an awesome touch! I routinely took my previous BMWs to Erhard Farmington Hills for service with my advisor, Jim Cash. The next time my husband or I are in the market for another one, you can believe we’ll be reaching out to Tom! More
by Michele A. Sims
Employees Worked With
Cody
February 17, 2020
Over and above ALWAYS Erhard BMW Farmington Hills always goes above and beyond. Their service department does excellent quality work in a timely manner and Jim Cash is an o Erhard BMW Farmington Hills always goes above and beyond. Their service department does excellent quality work in a timely manner and Jim Cash is an outstanding service advisor, he makes sure the smallest details are taken care of. Thanks so much. Vicki T. More
by Weimgirl16
Employees Worked With
Jim Cash
February 15, 2020
The best dealership I’ve been to so far, I serviced my 2017 BMW Alpina B7 there twice so far and a service rep named JOY had the best customer service anyone could ask for, both times I went there for a n 2017 BMW Alpina B7 there twice so far and a service rep named JOY had the best customer service anyone could ask for, both times I went there for a new rim and tire she had me out of there in no time and offered me a loaner car if I didn’t want to wait. Top notch service every time. Ask for JOY More
by Taleb Katlan
Employees Worked With
JOY
February 12, 2020
Top Notch! This service center is always good! My service advisor is Ken and he is always proactive. Last time, I did not ask for a car. He said my service would This service center is always good! My service advisor is Ken and he is always proactive. Last time, I did not ask for a car. He said my service would take 3-4 hours because I was having several things taken care of and gave me one. I have never had anyone do that for me before. Thanks for making me feel respected and recognizing that my time is valuable too! Always a great experience at Erhard Farmington Hills! More
by Nursey1
Employees Worked With
Ken Foster
February 09, 2020
TOOK MY X5 IN FOR A PROBLEM WITH THE ENGINE TURNING OVER, PAID OVER 1300 SO FAR, AND PROBLEM STILL REMAINS, THIS WILL BE MY 4TH VISIT BACK, WORKING WITH KEN FOSTER, WHICH IS GREAT IN SERVICE. PAID OVER 1300 SO FAR, AND PROBLEM STILL REMAINS, THIS WILL BE MY 4TH VISIT BACK, WORKING WITH KEN FOSTER, WHICH IS GREAT IN SERVICE. More
by JASONIAMARIE
Employees Worked With
Ken Foster
