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BMW of Farmington Hills

Farmington Hills, MI

4.9
929 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 929 reviews

January 06, 2020

Awesome Service team Ken and Chad took care of the routine service well within the time promised and all was to my satisfaction. Recommend them with full confidence. More

by ravi.dose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken, Chad
Jan 06, 2020 -

BMW of Farmington Hills responded

Hello, we're happy you found our staff to be so supportive during your experience here at Erhard BMW. Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 05, 2020

Purchased my 10th BMW from them and have been a client of Tom Kelly since 2006. Working with a fair and honest service advisor is why I am a repeat customer and the service department is second to none. Yo More

by noushyk
Recommend Dealer
Yes
Employees Worked With
Tom Kelly, John Moyer, Jason Betts
Jan 06, 2020 -

BMW of Farmington Hills responded

Hi Noushyk, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

January 03, 2020

SWINDLED ME OUT OF MY MANUFACTURERS WARRANTY! BOUGHT A DEMO W 4000 MILES ON IT ON 1/2/20 AND WAS TOLD THE MANUFACTUERS WARRANTY WAS STILL ACTIVE. WHAT THEY DIDNT TELL ME WAS THAT THE WARRANTY STAR More

by VERY DISSATISFIED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
MATT CRAVEN, ROB JOHNSON
December 30, 2019

Ramzy helped us with the purchase of a bmw 740. Me and the wife came over from out of state, Ramzy did a great job on having the car ready for us and fueled up for the long drive back home. Car was exactl More

by Humpty Dumpty
Recommend Dealer
Yes
Employees Worked With
Ramzy
Jan 02, 2020 -

BMW of Farmington Hills responded

Hello Humpty Dumpty, thank you for taking the time to leave a review for us at Erhard BMW. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2019

Beyond happy, go see Rob! I had a specific car that I wanted with specific options. Rob found it and made the whole car buying process so easy! I can't say enough about how hap More

by LolaJessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johnson, Serxhio Cami
Jan 02, 2020 -

BMW of Farmington Hills responded

Hello Jessica, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW. We hope to be of service to you again in the future. Best wishes, Erhard BMW

December 21, 2019

Corey Bahr, Paul Livernois, and John Moyer Corey and Paul found us the car we wanted, worked with us on our trade-ins, and made the whole experience smooth and easy. John did the same with our More

by erhard fh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
See above
Dec 26, 2019 -

BMW of Farmington Hills responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW. If you have any further questions, please give us a call. We're always happy to help!

December 20, 2019

Ramzy and the entire staff made the purchase of my 320i for my son's 16th birthday quick and easy. Greatly appreciate all of the little touches they put int More

by MAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramzy
Dec 20, 2019 -

BMW of Farmington Hills responded

Hello, We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

December 17, 2019

Sales Tom Kelly was very professional, knowledgable and attentive. I used the family plan so there were some nuances requied during the purchase. Tom was More

by Me
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kelly
Dec 20, 2019 -

BMW of Farmington Hills responded

we are so happy to read such a great review about Erhard BMW of Bloomfield! We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 16, 2019

Ken Foster Ken did very good service with my car. I am your customer for 15 years... at least. Thank you, guys for your service! Anna Ward More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Dec 16, 2019 -

BMW of Farmington Hills responded

Anna, it's experiences like yours that really keep us motivated! If you have any further questions, please give us a call. We're always happy to help!

December 13, 2019

Great service as usual. Ken is the best. Gets me in and serviced quickly. I am always treated with courtesy and made to fell as if I’m the only costumer he has that day. More

by Greenoakgirl
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Dec 16, 2019 -

BMW of Farmington Hills responded

Greenoakgirl we strive for 100% satisfaction, and it is great to see you had such a positive experience. Thank you so much again for your feedback! We hope you have a great day!

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