BMW of Farmington Hills

Excellent Service Department! Although I'm sure all the other SAs are great as well, Jason Betts has consistently provided my car and me outstanding service and care since it was n Although I'm sure all the other SAs are great as well, Jason Betts has consistently provided my car and me outstanding service and care since it was new in 2015. He is detailed, helpful, friendly, knowledgeable, and goes above and beyond to be sure every last concern is anticipated and handled exceptionally. Dave Howard as shop foreman is the same, listening carefully to concerns and taking the time to investigate to be sure the proper diagnosis and repair are completed. This is a very high quality service department. I completely trust Jason and Dave, and the department, and will remain a loyal customer! BMW pricing is to be expected. It's not a low cost proposition, but worth it for the car and the care. More

5 star service Excellent service, education and respect for my car. Long standing relationship with this dealership due to service team and quality of visits and Em Excellent service, education and respect for my car. Long standing relationship with this dealership due to service team and quality of visits and Employee history More

Service on existing 340 and purchase of pre owned X5 The team at Erhard is outstanding, good communication, friendly, accommodating of needs. Highly recommend Erhard to anyone that is looking to service The team at Erhard is outstanding, good communication, friendly, accommodating of needs. Highly recommend Erhard to anyone that is looking to service their existing BMW or to find that new/used model ! More

Service Visit I have never had a bad experience at Erhard BMW of FH. Scheduling service is so easy on line. Car has always been done when promised and when you ne I have never had a bad experience at Erhard BMW of FH. Scheduling service is so easy on line. Car has always been done when promised and when you need a loaner, they are more than happy to accommodate. First rate! More

Great Experices: car service and sales I’ve been with Erhard for about 8 years, after moving from Illinois (Northfield dealership). Both services are great, but Erhard Farmington Hills is s I’ve been with Erhard for about 8 years, after moving from Illinois (Northfield dealership). Both services are great, but Erhard Farmington Hills is simply second to none. I've never felt pushed to conduct any recommended services and all needed work was explained well (for someone who's not a mechanic). Over the years I felt their advise has always been in MY (emphasis added) best interest. I strongly recommend Erhard, especially Jim (service advisor) and Ramzy (sales). They both are friendly and professional. Because of my experience with them, I decided to trade-in my nearly 20 yr old 3 series for a newer X3. Thank you Ramzy, thank you Jim, thank you all at Erhard Farmington Hills More

That's why I'm connected. It's no wonder you see so many BMWs on the road. The overall feeling of driving a car that performs so well and looks so great is why I choose BMW. It's no wonder you see so many BMWs on the road. The overall feeling of driving a car that performs so well and looks so great is why I choose BMW. More

Helpful and informative My X3 has 100,000 miles and I took it in because I would like to keep it for 100,000 more. Chad was very thorough and informative. They provided me My X3 has 100,000 miles and I took it in because I would like to keep it for 100,000 more. Chad was very thorough and informative. They provided me with a very nice loaner care while mine was being serviced. I also ordered a new key and mats and they were very helpful with that as well. More

AWESOME SERVICE I recently moved here from California and needed immediate assistance with a flat tire. I stopped into Ernhard BMW without an appointment and Chard I recently moved here from California and needed immediate assistance with a flat tire. I stopped into Ernhard BMW without an appointment and Chard Rossetter the Service Advisor helped me get in and out of there with a loaner car and to work on time. He arranged for the tire to be fixed and service to happen in that day. Great dealership and service representatives. More