BMW of Farmington Hills

This is my first BMW and I am sorry that I didn't discover BMW years ago. The buying experience was exceptional. From the moment I walked into the dealership to delivery of my vehicle. On a scale f discover BMW years ago. The buying experience was exceptional. From the moment I walked into the dealership to delivery of my vehicle. On a scale from 1-5, I give Steve and your entire dealership a 10! I set high standards when it comes to purchasing products. Erhard exceeded those expectations! Thank You for "personalizing" my experience. By the way, the car is great! Now I know what all the excitement is about BMW's. Thank You! More

from the time that we walked through the door, everyone treated us as we where old friends. our client advisor and financial advsior were so pleasant to work with.I felt that they had our best interested. treated us as we where old friends. our client advisor and financial advsior were so pleasant to work with.I felt that they had our best interested. we feel that we have found a new home for any of our car issues. More

The sales (leasing) experience was smooth and trouble-free from beginning to end. The salesman, Ramzy Elkawa, was helpful and knowledgeable about the product, lease terms, etc. The was no rushi trouble-free from beginning to end. The salesman, Ramzy Elkawa, was helpful and knowledgeable about the product, lease terms, etc. The was no rushing and no attempt to hustle me into a vehicle that was not exactly what I wanted. More

I had great experience working with Ramzy, he was very professional and patient, the dealership environment is very friendly too, I will definitely recommend to whom are looking. professional and patient, the dealership environment is very friendly too, I will definitely recommend to whom are looking. More

I chose them after several weeks of searching online and at other dealerships. They are very Customer-oriented, courteous and efficient. Extremely competent. I will start with them on my next vehicle purcha at other dealerships. They are very Customer-oriented, courteous and efficient. Extremely competent. I will start with them on my next vehicle purchase. More

My wife and I were able to find and order the car we wanted with prompt excellent friendly customer service that we would recommend highly. wanted with prompt excellent friendly customer service that we would recommend highly. More

Great experience. Salesperson spent a bunch of time with me explaining features. Car was delivered in perfect condition. Much better experience than I've had with the Audi dealer down the street. Highly me explaining features. Car was delivered in perfect condition. Much better experience than I've had with the Audi dealer down the street. Highly recommended. More

Had a great experience with the folks at Erhard this week while purchasing a used BMW. Their responsiveness and flexibility was key to my particular experience. while purchasing a used BMW. Their responsiveness and flexibility was key to my particular experience. More

This is my 4th car I've leased from Erhard and I love the customer service I receive. That's what keeps me coming back. customer service I receive. That's what keeps me coming back. More

We have been buying BMW's from Erhard since 1992. I just completed a lease on my fifth vehicle from Tom. While negotiations are always tough, we have all walked away happy in the end. Service here has alway completed a lease on my fifth vehicle from Tom. While negotiations are always tough, we have all walked away happy in the end. Service here has always been great whether from Ken, Chad Rossiter or others. Highly recommend them. More