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BMW of Farmington Hills

Farmington Hills, MI

4.9
917 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 917 reviews

April 30, 2012

This is my first BMW and I am sorry that I didn't discover BMW years ago. The buying experience was exceptional. From the moment I walked into the dealership to delivery of my vehicle. On a scale f More

by soupisk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Williams
May 07, 2012 -

BMW of Farmington Hills responded

Thank you. Welcome to BMW and inparticular Erhard BMW. We are so glad to be a part of you experience.

April 13, 2012

from the time that we walked through the door, everyone treated us as we where old friends. our client advisor and financial advsior were so pleasant to work with.I felt that they had our best interested. More

by nytonza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kurt hagemann
Apr 13, 2012 -

BMW of Farmington Hills responded

That is so very kind. Thank you! We are hear to help.

April 09, 2012

The sales (leasing) experience was smooth and trouble-free from beginning to end. The salesman, Ramzy Elkawa, was helpful and knowledgeable about the product, lease terms, etc. The was no rushi More

by wvashak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramzy Elkawa
Apr 10, 2012 -

BMW of Farmington Hills responded

We are pleased you had such a positive experience. Thank you for sharing!

April 09, 2012

I had great experience working with Ramzy, he was very professional and patient, the dealership environment is very friendly too, I will definitely recommend to whom are looking. More

by Jingfei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramzy Elkawa
Apr 10, 2012 -

BMW of Farmington Hills responded

Thank you! Ramzy is a true professional.

April 07, 2012

I chose them after several weeks of searching online and at other dealerships. They are very Customer-oriented, courteous and efficient. Extremely competent. I will start with them on my next vehicle purcha More

by gaa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johnson
Apr 10, 2012 -

BMW of Farmington Hills responded

Thank you for your kind words.

March 16, 2012

My wife and I were able to find and order the car we wanted with prompt excellent friendly customer service that we would recommend highly. More

by charcot5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kelley
Mar 19, 2012 -

BMW of Farmington Hills responded

Thank you! Tom is great.

March 03, 2012

Great experience. Salesperson spent a bunch of time with me explaining features. Car was delivered in perfect condition. Much better experience than I've had with the Audi dealer down the street. Highly More

by Lawhar86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johnson, Linda Yates
Mar 12, 2012 -

BMW of Farmington Hills responded

Thank you! We think Rob and Linda are awesome.

March 01, 2012

Had a great experience with the folks at Erhard this week while purchasing a used BMW. Their responsiveness and flexibility was key to my particular experience. More

by MAG48328
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johnson
Mar 12, 2012 -

BMW of Farmington Hills responded

Thank you! Have a great week!

February 27, 2012

This is my 4th car I've leased from Erhard and I love the customer service I receive. That's what keeps me coming back. More

by SBrueckman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Hagemann and Mike Sadowski
Mar 12, 2012 -

BMW of Farmington Hills responded

Thank you! We think Kurt and Mike are pretty awesome too!

February 22, 2012

We have been buying BMW's from Erhard since 1992. I just completed a lease on my fifth vehicle from Tom. While negotiations are always tough, we have all walked away happy in the end. Service here has alway More

by Joe Boelter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kelly, Ken Foster, Mike Sadowski
Mar 12, 2012 -

BMW of Farmington Hills responded

Thank you! Tom, Ken, Chad and Mike are amazing teammates.

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