Erhard BMW of Farmington Hills - Service Center
Farmington Hills, MI
607 Reviews of Erhard BMW of Farmington Hills - Service Center
Felt very comfortable,CHAD was very professional and friendly and any questions I wasn’t sure of , he gave full details. My vehicle drives great ! Thank you for your service you all did a Fantastic job friendly and any questions I wasn’t sure of , he gave full details. My vehicle drives great ! Thank you for your service you all did a Fantastic job More
Excellent scheduled service! Being late in the afternoon prior to closing, my service tech Joy, was also able to quickly resolve a minor issue upon picking up the vehicle. prior to closing, my service tech Joy, was also able to quickly resolve a minor issue upon picking up the vehicle. More
Hey everyone! I had to take my vehicle in for service and I was not feeling it. Due to some preconceived ideas about dealerships, I never really utilized their services. I had a chance to talk with Kendrick I was not feeling it. Due to some preconceived ideas about dealerships, I never really utilized their services. I had a chance to talk with Kendrick about my dealership fears and found out that I had been making a misinformed decision all these years. Once my vehicle was diagnosed, he called to inform me and I was back on the road within one day. The service I received from being dropped off at home to being picked up and taken back to the dealership was on point and I am thankful for that. Now I have a different outlook on taking my vehicle into the dealership to be serviced. My total experience was fantastic!! Thank you Kendrick and the BMW service team of Farmington Hills. More
Had to have maintenance work done on my 528i. The service advisor was knowledgeable and explained the work to be done as well as providing a loaner vehicle. She also called to let me know how the work was go advisor was knowledgeable and explained the work to be done as well as providing a loaner vehicle. She also called to let me know how the work was going. More
Erhard BMW of Farmington Hills always take great care of me. I've been dealing with this dealership for many years and have never had a bad experience. Great communication and Chad Rossetter is wonderful me. I've been dealing with this dealership for many years and have never had a bad experience. Great communication and Chad Rossetter is wonderful to work with! More
This is connection with a service appointment, Chad in Service is absolutely a pleasure to work with, he was responsive and spent time looking at my car with the service techs. He is a great guy, 10/10 re Service is absolutely a pleasure to work with, he was responsive and spent time looking at my car with the service techs. He is a great guy, 10/10 recommend their service group. More
Eddie and Ken are fantastic! Their level of detailed attention to my car was greatly appreciated and their customer service goes above and beyond any other dealership that I have been to before. Thank y attention to my car was greatly appreciated and their customer service goes above and beyond any other dealership that I have been to before. Thank you! More