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Erhard BMW of Farmington Hills - Service Center

Farmington Hills, MI

4.9
607 Reviews

607 Reviews of Erhard BMW of Farmington Hills - Service Center

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October 12, 2021

Felt very comfortable,CHAD was very professional and friendly and any questions I wasn’t sure of , he gave full details. My vehicle drives great ! Thank you for your service you all did a Fantastic job More

by crysta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Oct 19, 2021 -

BMW of Farmington Hills responded

Crysta, thank you for your kind words and this wonderful review!

October 12, 2021

Excellent scheduled service! Being late in the afternoon prior to closing, my service tech Joy, was also able to quickly resolve a minor issue upon picking up the vehicle. More

by ld.connelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy
Oct 19, 2021 -

BMW of Farmington Hills responded

Ld.connelly, we're happy to hear you had such a positive experience with our team!

October 07, 2021

Hey everyone! I had to take my vehicle in for service and I was not feeling it. Due to some preconceived ideas about dealerships, I never really utilized their services. I had a chance to talk with Kendrick More

by ladybaldwin73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick
Oct 10, 2021 -

BMW of Farmington Hills responded

Ladybaldwin73, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Farmington Hills!

October 07, 2021

Had to have maintenance work done on my 528i. The service advisor was knowledgeable and explained the work to be done as well as providing a loaner vehicle. She also called to let me know how the work was go More

by Alice G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy
Oct 10, 2021 -

BMW of Farmington Hills responded

Alice G, reviews like this give us motivation and help us ensure we provide high-quality care.

October 07, 2021

Ken Foster is very accommodating with every appointment. He goes out of his way for his customers!!! More

by Justine Lin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Oct 10, 2021 -

BMW of Farmington Hills responded

Justine Lin, thank you for your kind words and this wonderful review!

October 06, 2021

Highly recommend working with Jason Betts at BMW of Farmington Hills. Very confident that I'm getting the services I need when working with him. More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Betts
Oct 10, 2021 -

BMW of Farmington Hills responded

Todd, your satisfaction is our top priority. Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 06, 2021

Outstanding, both in sales and particularly in Service. Chad Rossetter has been my rep for 11 years! More

by shapack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter, Kurt Hagemann
Oct 10, 2021 -

BMW of Farmington Hills responded

Shapack, reviews like this give us motivation and help us ensure we provide high-quality care.

October 05, 2021

Erhard BMW of Farmington Hills always take great care of me. I've been dealing with this dealership for many years and have never had a bad experience. Great communication and Chad Rossetter is wonderful More

by Kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
Oct 10, 2021 -

BMW of Farmington Hills responded

Kat, thank you for your kind words and this wonderful review!

October 04, 2021

This is connection with a service appointment, Chad in Service is absolutely a pleasure to work with, he was responsive and spent time looking at my car with the service techs. He is a great guy, 10/10 re More

by Q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad R.
Oct 10, 2021 -

BMW of Farmington Hills responded

Q, thank you for your kind words and this wonderful review!

October 03, 2021

Eddie and Ken are fantastic! Their level of detailed attention to my car was greatly appreciated and their customer service goes above and beyond any other dealership that I have been to before. Thank y More

by Lisa S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster and Eddie (the Technician)
Oct 05, 2021 -

BMW of Farmington Hills responded

Lisa S, thank you for your kind words and this wonderful review!

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