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BMW of Farmington Hills
Farmington Hills, MI
928 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 607 service reviews
February 18, 2026
Jason and his manager Chris are hero’s and saved my day. The new key fob I had ordered from the parts department had frequency issues and Jason tested it on the spot! No appointment or anything and Jason so The new key fob I had ordered from the parts department had frequency issues and Jason tested it on the spot! No appointment or anything and Jason solved my issue in minutes! He ordered me a new key and his manager Chris reimbursed me for my towing fees and diagnostic fees due to my key not being programmable. This meant the world to me, as I had unnecessarily spent more than what I had intended with a tow and diagnostic fees thinking there was something wrong with my vehicle. These two gentlemen are the definition of great customer service. Thank you so much for your kindness and professionalism. God bless you! More
by Ciro R
April 29, 2025
The dealership is well maintained. No pushy sales pitch. The sales person is very good to work with/ No pushy sales pitch. The sales person is very good to work with/ More
by Poornima
Verified CustomerApril 28, 2025
This was my 1st interaction w/bmw of Farmington Hills. Bryan made the experience exceptional Bryan made the experience exceptional More
by doggy9t
Employees Worked With
April 27, 2025
Tom Kelly, Ryan Jacob's and Brian Cummings all gave me EXCELLENT CUSTOMER SERVICE. Tom Kelly was there for me from the start of my BMW future. I have been recommending him to all of my family and friends. EXCELLENT CUSTOMER SERVICE. Tom Kelly was there for me from the start of my BMW future. I have been recommending him to all of my family and friends. More
by cfields101
April 27, 2025
Professional, Honest, and gets the job done I bought several vehicles from Illir & I keep going back for his professionalism and his ability to find what I'm looking for several vehicles from Illir & I keep going back for his professionalism and his ability to find what I'm looking for More
by samstone.hamade
Employees Worked With
Illir
April 27, 2025
The dealership and Ken were exceptional. They were prompt, went the extra mile, and kept me informed every step of the way. Just a great team overall—and Ken is truly an outstanding service They were prompt, went the extra mile, and kept me informed every step of the way. Just a great team overall—and Ken is truly an outstanding service leader. Thank you, Ken! More
by Scotdfine
Employees Worked With
Ken
April 27, 2025
Involved. Responsive. Great communication a a a a a a. a a a a a a Responsive. Great communication a a a a a a. a a a a a a More
by CUTLER_ALAN
Employees Worked With
April 27, 2025
Mike is excellent in taking care of his customers And I am very much pleased with his services. am very much pleased with his services. More
by RKPERNI21131
Employees Worked With
April 27, 2025
I really like Ken Foster he’s very nice, helpful and knowledgeable. Definitely if possible he deserves more than five stars knowledgeable. Definitely if possible he deserves more than five stars More
by DTLAJA
Employees Worked With
April 27, 2025
Mike is very pleasant and provides excellent customer service.he is very attentive and takes care of his customers very well.you are fortunate To have Mike as your employee.thanks. service.he is very attentive and takes care of his customers very well.you are fortunate To have Mike as your employee.thanks. More
by RKPERNI21131
Employees Worked With
